Post-Sales Expert

1 week ago

Kurnool, Andhra Pradesh, India beBeeClosing Full time ₹ 15,00,000 - ₹ 20,00,000
Closing Manager Job Description

We are seeking a highly skilled professional to manage the end-to-end customer closing journey, ensuring smooth documentation, legal compliance, and customer satisfaction.

  • Key Responsibilities:
  • End-to-End Closing Process Management: Handle agreement execution, registration, possession, and final settlements.
  • Team Coordination: Coordinate with Sales, CRM, Finance, Legal, and Project teams to ensure timely and hassle-free handovers.
  • Statutory Compliance: Ensure stamp duty, registration, RERA documentation, and taxation adherence.
  • Customer Queries Resolution: Resolve customer queries related to documentation, possession, and payments.
  • Accurate Record Maintenance: Maintain and update accurate customer records and closing-related documentation.
  • Process Improvement: Drive process improvements to enhance customer experience during the post-sales phase.

Desired Candidate Profile:

  • Experience: 7+ years' experience in Closing / Assistant Manager – Closing with a reputed real estate developer.
  • Knowledge: In-depth knowledge of real estate documentation, compliance, and registration processes.
  • Skills: Strong communication, customer-handling, and coordination skills.
  • Education: Graduate / Post-Graduate (MBA preferred).

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