
Endpoint Security Specialist
1 week ago
We are seeking an experienced Security Operations Analyst to join our team. The successful candidate will be responsible for providing a managed service to clients to ensure that their Firewall infrastructure remains operational through proactively identifying, investigating, and routing incidents to the correct resolver group.
The primary objective of this role is to ensure zero missed service level agreement (SLA) conditions and focuses on first-line support for standard and low complexity incidents and service requests.
- Min 3 Years experience in EDR and Trend Micro.
We are looking for someone with strong technical skills and excellent communication skills to provide exceptional customer service. As a Security Operations Analyst, you will work closely with our team to deliver high-quality solutions and services to our clients.
About the Role:
This is an entry-level engineering role, responsible for providing a managed service to clients to ensure that their Firewall infrastructure remains operational. The successful candidate will be responsible for proactively identifying, investigating, and routing incidents to the correct resolver group.
Key Responsibilities:
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