Rexroth Engineer

3 weeks ago

Pune, Maharashtra, India Bosch Full time

Customer Management and Sales Expert

As a Rexroth Engineer, you will be responsible for managing customer relationships and driving sales growth in the mobile hydraulics market. Your key responsibilities will include:

  • Service Business Development of Mobile Hydraulics Machines, including Road Construction Machines, Mining Machines, and Concrete Machines

  • Sales of Service in After Market, from Lead generation to execution and formal closure of contract

  • Providing in-depth knowledge about various mobile machines and the Indian After Market in Construction and similar fields

  • Customer relationship management through installed base life cycle

  • Improving Customer Satisfaction

  • Service Consultation to customers

  • Service Marketing & After Market Promotional Activities

  • Fostering internal relationship with internal Service Organizations and other departments

Market Intelligence

Key responsibilities include:

  • Consolidate Competition Analysis done by ADMs and plan Strategies

  • Visualize the complete market of respective cluster and plan resources accordingly

  • Consolidate Market trends captured by ADMs & plan measures

  • iBase intelligence and continuous development of database

Reports and Planning

Your responsibilities will also include:

  • After Market - Sales Planning, Strategy formulation & deployment, self-review and attainment of KPIs

Qualifications

To be successful in this role, you should have:

  • Mechanical degree with 2 - 6 years of relevant experience

  • Preferred Competencies: Customer orientation, In-depth Products Knowledge (Fault finding, trouble shooting, assembly, dis-assembly, Testing), Communication Skills, Presentation Skills, Sales Skills (Negotiation, Pricing, Networking, Customer satisfaction obsession, etc.), Contract / Legal Knowledge, Quality System, Cross-selling know-how and Mindset, Compliance, Sales Coordination/Steering - CRM, Price management, Industry, Configurators overview, Hands-on SAP, MS-office tools

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