
Administrative Claims Specialist
1 day ago
Key Responsibilities:
- Filling and verifying insurance application forms, claim forms, and other related documents is a crucial task for efficient claims processing.
- Regular hospital visits are required to assist patients in filling up insurance forms for pharmaceutical clients. Maintaining accurate records of all data collected is essential for seamless processing.
- We verify and cross-check client information for correctness and completeness to ensure smooth transactional outcomes.
- The role involves collecting and organizing required supporting documents from clients efficiently to meet productivity targets.
- Maintaining records of submitted forms and tracking their status is vital to the process.
- Clients, agents, or the insurance company need to be coordinated with to resolve discrepancies or missing information promptly to avoid delays.
- We ensure that all forms are completed as per insurance company requirements and regulatory guidelines to maintain compliance.
- Data entry and updating client information in the company database/CRM require assistance from time to time to support business operations.
- Maintaining confidentiality of sensitive client information is a top priority due to the high level of data security required.
- Daily/weekly productivity and accuracy targets need to be met consistently to achieve business goals.
- Graduates with prior experience in insurance, data entry, or form processing have an advantage in terms of job performance.
- Attention to detail and accuracy are must-haves for this role to ensure quality work.
- Effective communication skills (verbal & written) in English and local languages are necessary to interact with clients and colleagues.
- Proficiency in basic computer applications and MS Office is expected to perform daily tasks efficiently.
- Handling confidential information with integrity is essential to build trust with clients and colleagues.
- Strong organizational and time management skills are required to excel in this position and meet deadlines.
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