Helpdesk Support Associate

4 days ago


Bengaluru, Karnataka, India NTT DATA Full time

We are seeking a skilled and passionate individual to join our team as a Helpdesk Associate - L1 Technical Guidance. As a member of our Service Desk team, you will be responsible for providing technical guidance and support to customers, identifying and resolving issues, and escalating complex problems to senior technicians.

To be successful in this role, you will need to possess excellent communication skills, both written and verbal, and be able to work independently with minimal supervision. You will also need to have good troubleshooting knowledge of MS Windows, PC Hardware, Internet Explorer, MS Office, and COTS applications.


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