Helpdesk Associate

3 weeks ago

Bengaluru, Karnataka, India NTT DATA Services Full time

Req ID: 310085 

NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.

We are currently seeking a Helpdesk Associate - ITIL to join our team in Bangalore, Karnātaka (IN-KA), India (IN).

At NTT DATA, we know that with the right people on board, anything is possible. The quality, integrity, and commitment of our employees are key factors in our company's growth, market presence and our ability to help our clients stay a step ahead of the competition. By hiring the best people and helping them grow both professionally and personally, we ensure a bright future for NTT DATA and for the people who work here.

NTT DATA, Inc. currently seeks a "Helpdesk Sr Associate" to join our team in "Bangalore".

Requirements:

  • Helpdesk Sr. Associate at Grade-5 position in Service Desk
  • Must be a Graduate. B.Tech/B.E or any other technical degree preferred
  • Good communication skills with minimum 1 year of international calling experience
  • Good comprehension & writing skills.
  • Must possess excellent customer handling skills
  • Should be comfortable to work in rotational shift with 24x7 support window
  • Should be ready to work from office on all 5 days.
  • Should be ready to work in Secured ODC without Mobile phone.

Job description:

  • Provide L2 technical guidance in activities associated with identification, prioritization & resolution of reported problems through Phone, Email & Chat.
  • Activities include recognition, research, isolation, resolution & follow up steps.
  • Typically, the associate level participates in a supportive role by acting as a liaison between customers & departments within the Client Infrastructure.
  • Strong troubleshooting knowledge of MS Windows, PC Hardware, Internet Explorer, MS Office & COTS applications etc.
  • Sound knowledge of ITIL best practices around Incident & Request Management procedures.

About NTT DATA

NTT DATA is a $30 billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long term success. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure and connectivity. We are one of the leading providers of digital and AI infrastructure in the world. NTT DATA is a part of NTT Group, which invests over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. Visit us at us.nttdata.com

NTT DATA endeavors to make https://us.nttdata.com accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at https://us.nttdata.com/en/contact-us. This contact information is for accommodation requests only and cannot be used to inquire about the status of applications. NTT DATA is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. For our EEO Policy Statement, please click here. If you'd like more information on your EEO rights under the law, please click here. For Pay Transparency information, please click here.

  • Helpdesk Associate

    4 weeks ago

    Bengaluru, Karnataka, India NTT DATA Full time

    Req ID 290389NTT DATA Services strives to hire exceptional innovative and passionate individuals who want to grow with us If you want to be part of an inclusive adaptable and forward-thinking organization apply now We are currently seeking a Helpdesk Associate - Technical Troubleshooting to join our team in Bangalore Karn xc4 x81taka IN-KA India ...

  • Helpdesk Associate

    3 weeks ago

    Bengaluru, Karnataka, India NTT DATA Full time

    Job Description Req ID: 310085 NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.We are currently seeking a Helpdesk Associate - ITIL to join our team in Bangalore, Karnātaka (IN-KA), India (IN).At NTT DATA,...

  • Helpdesk Associate

    3 weeks ago

    Bengaluru, Karnataka, India NTT DATA Services Full time

    Req ID: 308628 NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.We are currently seeking a Helpdesk Associate - L1 Technical Guidance to join our team in Bangalore, Karnātaka (IN-KA), India...

  • Helpdesk Associate

    2 weeks ago

    Bengaluru, Karnataka, India NTT DATA Services Full time

    Req ID: 311351 NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.We are currently seeking a Helpdesk Associate - ITIL to join our team in Bangalore, Karnātaka (IN-KA), India (IN).Requirements: Helpdesk Sr....

  • Helpdesk Associate

    6 days ago

    Bengaluru, Karnataka, India NTT DATA Services Full time

    Req ID: 315385 NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.We are currently seeking a Helpdesk Associate - L1 Technical Guidance to join our team in Bangalore, Karnātaka (IN-KA), India...

  • Helpdesk Associate

    3 weeks ago

    Bengaluru, Karnataka, India NTT DATA Full time

    Job Description Req ID: 308627 NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.We are currently seeking a Helpdesk Associate - L1 Technical Guidance to join our team in Bangalore, Karnātaka (IN-KA), India...

  • Helpdesk Associate

    1 week ago

    Bengaluru, Karnataka, India NTT DATA Full time

    Job Description Req ID: 311351 NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.We are currently seeking a Helpdesk Associate - ITIL to join our team in Bangalore, Karnātaka (IN-KA), India (IN).Requirements:...

  • Helpdesk Support Associate

    2 hours ago

    Bengaluru, Karnataka, India NTT DATA Full time

    We are seeking a skilled and passionate individual to join our team as a Helpdesk Associate - L1 Technical Guidance. As a member of our Service Desk team, you will be responsible for providing technical guidance and support to customers, identifying and resolving issues, and escalating complex problems to senior technicians.To be successful in this role, you...

  • Helpdesk Senior Associate

    2 weeks ago

    Bengaluru, Karnataka, India NTT DATA North America Full time

    Job DescriptionReq ID: 311350NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.We are currently seeking a Helpdesk Senior Associate - ITIL to join our team in Bangalore, Karntaka (IN-KA), India (IN).- Helpdesk...

  • Helpdesk Senior Associate

    3 weeks ago

    Bengaluru, Karnataka, India NTT DATA Services Full time

    Req ID: 295600 NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.We are currently seeking a Helpdesk Senior Associate - ITIL to join our team in Bangalore, Karnātaka (IN-KA), India (IN). DomainJob...

  • Helpdesk Senior Associate

    2 weeks ago

    Bengaluru, Karnataka, India NTT DATA Services Full time

    Req ID: 311350 NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.We are currently seeking a Helpdesk Senior Associate - ITIL to join our team in Bangalore, Karnātaka (IN-KA), India (IN).Helpdesk Sr. Associate...

  • Helpdesk Senior Associate

    2 weeks ago

    Bengaluru, Karnataka, India NTT DATA Full time

    Job Description Req ID: 311350 NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.We are currently seeking a Helpdesk Senior Associate - ITIL to join our team in Bangalore, Karnātaka (IN-KA), India...

  • Helpdesk Professional

    2 hours ago

    Bengaluru, Karnataka, India NTT DATA Full time

    About NTT DATANWe are a trusted global innovator of business and technology services, committed to helping clients innovate, optimize, and transform for long-term success.Our Helpdesk Associate role requires providing L1 technical guidance in activities associated with the identification, prioritization, and resolution of reported problems by telephone and...

  • Helpdesk Associate

    10 hours ago

    Bengaluru, Karnataka, India NTT DATA Full time

    Req ID 301215NTT DATA strives to hire exceptional innovative and passionate individuals who want to grow with us If you want to be part of an inclusive adaptable and forward-thinking organization apply now We are currently seeking a Helpdesk Associate - L1 Technical Guidance to join our team in Bangalore Karn xc4 x81taka IN-KA India IN Required...

  • 15h Left Helpdesk Associate

    2 weeks ago

    Bengaluru, Karnataka, India NTT DATA North America Full time

    Job DescriptionReq ID: 311351NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.We are currently seeking a Helpdesk Associate - ITIL to join our team in Bangalore, Karntaka (IN-KA), India (IN).Requirements:-...

  • Helpdesk Associate

    2 weeks ago

    Bengaluru, Karnataka, India NTT DATA Services Full time

    Req ID: 309353 NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.We are currently seeking a Helpdesk Associate - L1 Technical Guidance to join our team in Bengaluru, Karnātaka (IN-KA), India (IN).Service Desk...

  • Helpdesk Associate

    2 weeks ago

    Bengaluru, Karnataka, India NTT DATA Full time

    Job Description Req ID: 309353 NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.We are currently seeking a Helpdesk Associate - L1 Technical Guidance to join our team in Bengaluru, Karnātaka (IN-KA), India...

  • Helpdesk Senior Associate

    3 weeks ago

    Bengaluru, Karnataka, India NTT DATA Full time

    Req ID 285363NTT DATA Services strives to hire exceptional innovative and passionate individuals who want to grow with us If you want to be part of an inclusive adaptable and forward-thinking organization apply now We are currently seeking a Helpdesk Senior Associate to join our team in Bangalore Karn xc4 x81taka IN-KA India IN Provides L1...

  • Helpdesk Senior Associate

    5 days ago

    Bengaluru, Karnataka, India NTT DATA Services Full time

    Req ID: 300577 NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.We are currently seeking a Helpdesk Senior Associate - Spanish Language to join our team in Bangalore, Karnātaka (IN-KA), India (IN).Roles and...

  • Helpdesk Senior Associate

    3 weeks ago

    Bengaluru, Karnataka, India NTT DATA Full time

    Job DescriptionYears of ExperienceGlobal End User ServicesRequirements:Helpdesk Sr. Associate at Grade-5 position in Service DeskMust be a Graduate. B.Tech/B.E or any other technical degree preferredGood communication skills with minimum 1 year of international calling experienceGood comprehension & writing skills.Must possess excellent customer handling...