Senior Billing Specialist

2 weeks ago

Bengaluru, Karnataka, India beBeeBilling Full time ₹ 8,00,000 - ₹ 12,00,000

Job Overview:

  • As a Senior Billing Specialist, you will play a vital role in ensuring timely and accurate invoice submission to clients.
  • You will collaborate with internal and external stakeholders to ensure seamless distribution of invoices through various platforms.
  • Effective communication and problem-solving skills are essential to respond to client inquiries and escalate issues promptly.
  • You will participate in governance meetings with the Operations Team to discuss process improvements and customer satisfaction.
  • Additional responsibilities include performing moderately complex tasks as assigned by the Billing Manager and addressing critical issues within established turn-around times.

Key Responsibilities:

  • Invoice Distribution: Distribute invoices to external clients through mail, email, and client portal uploads.
  • Client Communication: Respond to client inquiries and escalate issues to the Team Lead for timely resolution.
  • Process Improvement: Participate in governance meetings to discuss process improvements and customer satisfaction.
  • Task Execution: Perform moderately complex tasks as assigned by the Billing Manager.

Qualifications:

  • Bachelor's degree in Finance and Accounting or any related field.
  • 4-5 years of relevant experience in billing, accounts receivable, or order-to-cash.
  • Excellent written and spoken English communication skills.
  • Intermediate to advanced proficiency in MS Office applications (Word, Excel, Outlook, PowerPoint).
  • Advanced knowledge of accounting standards and procedures, including internal controls.

Soft Skills:

  • Strong attention to detail and ability to maintain high accuracy levels.
  • Ability to work effectively in a fast-paced environment and adapt to changing priorities.
  • Excellent problem-solving skills and ability to identify and resolve moderate to complex issues.
  • Strong communication and collaboration skills, with the ability to initiate and implement process improvements.

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