Medical Telehealth Specialist

22 hours ago


Pune, Maharashtra, India beBeeDigitalHealth Full time ₹ 60,00,000 - ₹ 1,50,00,000

Job Overview:

  • As a Digital Health Consultant, you will be responsible for providing teleconsultation services to customers and generating accurate digital prescriptions.
  • You will evaluate customer health details, communicate effectively to understand their concerns, and generate compliant digital prescriptions tailored to customer needs.
  • Your role will involve conducting regular consultations, providing expert medical advice, and ensuring the customer understands their treatment plan.
  • Additionally, you will address and resolve customer queries related to prescriptions and treatments promptly, while ensuring all prescriptions adhere to legal and medical guidelines.

Key Responsibilities:

  • Digital Prescription Generation:
    • Evaluate customer health details provided during the order process.
    • Generate accurate and compliant digital prescriptions.
  • Teleconsultation:
    • Conduct teleconsultations for each assigned order.
    • Provide expert medical advice and ensure the customer fully understands their treatment plan.
  • Customer Query Resolution:
    • Communicate effectively with customers to understand their concerns.
    • Address and resolve customer queries related to prescriptions and treatments promptly.
  • Compliance and Quality Assurance:
    • Ensure all prescriptions adhere to legal and medical guidelines.
    • Maintain accurate documentation of consultations for reference and compliance.
  • Collaboration:
    • Work closely with customer support teams to enhance the overall customer experience.
    • Provide feedback for process improvements where applicable.
  • Required Skills and Qualifications:
    • Hold an MBBS or equivalent degree.
    • Have a valid medical license to practice and prescribe medication.
    • Possess strong verbal and written communication skills.


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