
Medical Telehealth Specialist
22 hours ago
Job Overview:
- As a Digital Health Consultant, you will be responsible for providing teleconsultation services to customers and generating accurate digital prescriptions.
- You will evaluate customer health details, communicate effectively to understand their concerns, and generate compliant digital prescriptions tailored to customer needs.
- Your role will involve conducting regular consultations, providing expert medical advice, and ensuring the customer understands their treatment plan.
- Additionally, you will address and resolve customer queries related to prescriptions and treatments promptly, while ensuring all prescriptions adhere to legal and medical guidelines.
Key Responsibilities:
- Digital Prescription Generation:
- Evaluate customer health details provided during the order process.
- Generate accurate and compliant digital prescriptions.
- Teleconsultation:
- Conduct teleconsultations for each assigned order.
- Provide expert medical advice and ensure the customer fully understands their treatment plan.
- Customer Query Resolution:
- Communicate effectively with customers to understand their concerns.
- Address and resolve customer queries related to prescriptions and treatments promptly.
- Compliance and Quality Assurance:
- Ensure all prescriptions adhere to legal and medical guidelines.
- Maintain accurate documentation of consultations for reference and compliance.
- Collaboration:
- Work closely with customer support teams to enhance the overall customer experience.
- Provide feedback for process improvements where applicable.
- Required Skills and Qualifications:
- Hold an MBBS or equivalent degree.
- Have a valid medical license to practice and prescribe medication.
- Possess strong verbal and written communication skills.
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