Medical Tele Specialist

16 hours ago

Pune, Maharashtra, India beBeePrescription Full time ₹ 20,00,000 - ₹ 25,00,000

As a telehealth specialist, you play a vital role in delivering exceptional patient care and experiences through digital means. Your responsibility is to generate accurate digital prescriptions for customers based on their health needs.

Key Responsibilities:
  • Digital Prescription Generation:
    • Evaluate customer health details provided during the order process.
    • Generate accurate and compliant digital prescriptions tailored to customer needs.
  • Teleconsultation:
    • Conduct thorough teleconsultations for each assigned order.
    • Provide expert medical advice and ensure the customer fully understands their treatment plan.
  • Customer Query Resolution:
    • Communicate effectively with customers to understand their concerns.
    • Address and resolve customer queries related to prescriptions and treatments promptly.
  • Compliance and Quality Assurance:
    • Ensure all prescriptions adhere to relevant legal and medical guidelines.
    • Maintain accurate documentation of consultations for reference and compliance purposes.
  • Collaboration:
    • Work closely with customer support teams to enhance the overall patient experience.
    • Provide feedback for process improvements where applicable.
    Required Skills and Qualifications:
    • Hold an MBBS or equivalent degree (mandatory).
    • Possess a valid medical license to practice and prescribe medication.
    • Exhibit strong verbal and written communication skills.

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