Merchandiser - Bespoke Product Manager

2 days ago

Madurai, Tamil Nadu, India beBeeCustomization Full time ₹ 90,00,000 - ₹ 1,20,00,000

Transform your career as a Custom Order Specialist.

About the Role:

We are seeking a highly skilled and detail-driven professional to manage and lead custom order lifecycle, from client brief to delivery. The ideal candidate will have a strong background in merchandising and 4–5 years of experience in managing bespoke products, textiles, or luxury design.

Key Responsibilities:

  • Manage end-to-end execution of custom orders, including design interpretation, sampling, costing, production timelines, and final delivery.
  • Coordinate with clients, designers, and internal teams to understand specifications, material preferences, color palettes, and technical requirements.
  • Translate client briefs into actionable production plans by working closely with artisans, weaving clusters, dyeing units, and production teams.
  • Develop and maintain custom order trackers, T&A calendars, and internal coordination sheets to ensure timely delivery.
  • Conduct feasibility analysis for custom requirements (e.g., technique, size, color limitations, material selection).
  • Ensure strict adherence to quality and compliance standards for all custom products.
  • Support costing and pricing strategies, balancing product value with profitability.
  • Work closely with sales, marketing, and export teams to provide updates, sample approvals, and production status.
  • Provide post-delivery feedback and continuous improvement insights for process optimization.

Required Skills & Qualifications:

  • Bachelor's degree in Textile Design, Fashion Merchandising, or related field.
  • 4–5 years of relevant experience in merchandising, preferably in home furnishings, textiles, or bespoke fashion/luxury sector.
  • Strong knowledge of textile techniques, materials, dyeing processes, and hand-crafted production methods.
  • Excellent understanding of custom order workflows – from client brief to production to delivery.
  • Strong communication and coordination skills with fluency in English and Hindi.
  • Proficiency in MS Excel, Adobe Illustrator/Photoshop, and PLM or order management systems.
  • Eye for detail, strong problem-solving skills, and a customer-first mindset.
  • Ability to work independently and manage multiple projects simultaneously.

Preferred Attributes:

  • Experience working with artisan-based production or luxury/customized product environments.
  • Interest in sustainable and ethical production processes.

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