Retail Operations Lead
11 hours ago
We are seeking a highly skilled and motivated Store Manager to lead our retail team.
Key Responsibilities:- Manage store operations in line with established procedures, maintaining the visual appeal of the store and adhering to company standards.
- Optimize inventory levels through regular stock checks and effective supply chain coordination, ensuring timely product availability.
- Oversee visual merchandising efforts to create engaging product displays and maintain an appealing store layout.
- Monitor transactions and budgets for store operations, focusing on cost-effectiveness and meeting financial targets.
- Implement security measures and loss prevention strategies to protect inventory and assets.
Develop processes to enhance customer satisfaction, issue resolution, and overall experience.
Maintain an exceptional in-store customer experience through product knowledge, assistance, and issue resolution, fostering customer loyalty.
Establish key performance indicators (KPIs) to evaluate store operations' success and provide regular reports to senior management.
People Management:Lead retail staff, providing guidance, coaching, and performance feedback to ensure high-quality customer service and sales effectiveness.
Anchoring trainings as required for team member development on product knowledge, sales techniques, and best practices.
Collaborate with central functions to ensure alignment with broader company policies and integration of in-store and online operations.
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