Digital Platform Strategist

2 days ago


Tiruppur, Tamil Nadu, India beBeecloud Full time ₹ 1,00,00,000 - ₹ 2,00,00,000
Cloud Architect

About the Role:

A Cloud Architect leads the design and implementation of cloud-based solutions. They collaborate with teams to create scalable platforms that improve customer experiences.

Key Responsibilities:

  • Design and implement microservices-based architectures for cloud solutions.
  • Develop AI-powered solutions to enable multi-channel experiences.
  • Integrate cloud solutions with enterprise systems in collaboration with cross-functional teams.
  • Stay updated on cloud trends, translating them into actionable strategies.
  • Provide thought leadership in customer journey mapping and process optimization.

Must-Have Qualifications:

  • Bachelor's or Master's degree in Computer Science, IT, or related field.
  • Proven expertise in contact center architectures (including microservices).
  • Strong understanding of AI/ML applications in the contact center domain.
  • Hands-on experience with multi-channel contact center solutions.
  • Relevant certifications (e.g., AWS Certified Solutions Architect – Contact Center).

Benefits:

  • Drive innovation at scale in cloud and AI-led customer experience.
  • Collaborate with global leaders across industries.
  • Join a culture built on integrity, respect, and excellence.


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