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Enterprise CRM System Architect

2 months ago

Pune, Maharashtra, India Zensar Technologies Full time

Job Summary:

We are seeking an experienced Enterprise CRM System Architect to join our team at Zensar Technologies. In this role, you will design, develop, and customize CRM systems using platforms like Salesforce, Microsoft Dynamics, or HubSpot.

Main Responsibilities:

  • Configure workflows, rules, and custom objects to automate processes and improve efficiency.
  • Integrate CRM systems with other business applications, such as marketing automation, email marketing, and sales enablement tools.
  • Import, clean, and maintain accurate customer data within the CRM system.
  • Create and manage custom reports and dashboards to track key performance indicators (KPIs) and analyze customer behavior.

Skill Requirements:

  • Strong understanding of CRM systems, such as Salesforce, Microsoft Dynamics, or HubSpot
  • Proficiency in programming languages like Apex, JavaScript, or Python
  • Experience with data integration and ETL processes
  • Knowledge of SQL and database concepts
  • Familiarity with web development technologies (HTML, CSS, JavaScript)
  • Excellent problem-solving and analytical skills
  • Strong communication and interpersonal skills
  • Ability to work independently and as part of a team
  • Attention to detail and accuracy

Salary: The estimated annual salary for this position is $120,000 - $180,000 based on industry standards and location.