Enterprise CRM Solutions Specialist

1 week ago


Pune, Maharashtra, India Zensar Technologies Full time

Company Overview

Zensar Technologies is a leading digital solutions company that leverages technology to empower businesses and consumers.

We are seeking an experienced Enterprise CRM Solutions Specialist to join our team. The successful candidate will be responsible for designing, developing, and customizing CRM systems using platforms like Salesforce, Microsoft Dynamics, or HubSpot.

About the Role

The Enterprise CRM Solutions Specialist will play a key role in delivering high-quality CRM solutions to our clients. This includes designing and developing custom CRM systems, configuring workflows and rules, integrating CRM systems with other business applications, importing and maintaining accurate customer data, and creating custom reports and dashboards.

Key Responsibilities

  • Crm System Development: Design, develop, and customize crm systems using platforms like salesforce, microsoft dynamics, or hubspot.
  • Workflow Configuration: Configure workflows, rules, and custom objects to automate processes and improve efficiency.
  • Integration: Integrate crm systems with other business applications, such as marketing automation, email marketing, and sales enablement tools.
  • Data Management: Import, clean, and maintain accurate customer data within the crm system.
  • Reporting: Create and manage custom reports and dashboards to track key performance indicators (kpis) and analyze customer behavior.

User Support:

  • Training: Provide training and support to users on how to effectively use the crm system.
  • Troubleshooting: Troubleshoot and resolve user issues.

Requirements:

  • Crm Systems: Strong understanding of crm systems, such as salesforce, microsoft dynamics, or hubspot.
  • Programming Skills: Proficiency in programming languages like apex, javascript, or python.
  • Data Integration: Experience with data integration and etl processes.
  • Database Knowledge: Knowledge of sql and database concepts.
  • Web Development: Familiarity with web development technologies (html, css, javascript).

Salary Range: $80,000 - $120,000 per year.



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