Quality Assurance AI Interaction Specialist
6 days ago
At vEngageai, we pioneer cutting-edge healthcare solutions in the cloud. As a Quality Assurance AI Interaction Specialist, you will play a pivotal role in enhancing the performance of our AI assistant during interactions with callers.
Job Overview:
- Evaluate AI Performance: Review and assess conversations between the AI assistant and callers to identify areas for improvement, focusing on user experience.
- Issue Detection: Identify and document issues that may lead to caller dissatisfaction, ensuring effective solutions are implemented.
Key Responsibilities:
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