Senior CRM Project Manager

7 hours ago

Bengaluru Bangalore Hyderabad Secunderabad Telangana, India beBeeSiebel Full time ₹ 9,00,000 - ₹ 12,00,000
Siebel Analyst Job Description

We are seeking a seasoned professional to lead and manage Siebel CRM projects, encompassing system configuration, customization, and integration. This individual will be responsible for providing expert-level support, designing solutions for CRM transformation projects, and collaborating with business stakeholders.

Key Responsibilities:

  • Project Management: Lead and oversee Siebel CRM projects, including system setup, modification, and integration.
  • Technical Support: Provide advanced technical assistance and troubleshooting for Siebel CRM applications.
  • Solution Design: Develop and implement solutions for CRM transformation projects, particularly migrations from Siebel to other CRM platforms like Salesforce.
  • Stakeholder Collaboration: Work closely with business stakeholders to understand their requirements and translate them into technical solutions.
  • Training & Documentation: Conduct system testing, user training, and documentation to ensure smooth project delivery.
  • Continuous Learning: Stay up-to-date with the latest developments in CRM technologies and best practices.
Requirements
  • A minimum of 5+ years of hands-on experience with Siebel CRM.
  • Experience with CRM transformation projects, especially migrations to Salesforce, is highly desirable.
  • Strong understanding of CRM processes and best practices.
  • Siebel CRM certifications and/or Salesforce certifications are a plus.
  • Excellent problem-solving skills and attention to detail.
  • Strong communication and interpersonal skills.

Qualifications:

  • A Bachelor's degree in Computer Science, Information Technology, or a related field.

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