
Customer Experience Representative
1 day ago
Role Summary:
We are seeking a Customer Service Specialist to provide exceptional customer service to US healthcare clients. The ideal candidate will have excellent verbal communication skills and be able to handle inbound calls professionally.
Key Responsibilities:
- Handle inbound calls for US healthcare clients with professionalism
- Provide accurate information with courtesy and tact
- Maintain detailed call logs and adhere to standard procedures
- Meet quality, accuracy & customer satisfaction targets
- Demonstrate exceptional listening & communication skills
Required Skills and Qualifications:
- Good verbal communication skills are essential
- Previous BPO experience is advantageous but not required
- PAN card is required for onboarding purposes
Preferred Qualifications:
- Graduates, freshers, undergraduates, or individuals with good verbal communication skills are encouraged to apply
This is an exciting opportunity to work in the US healthcare industry. If you are a motivated and customer-focused individual, we invite you to join our team.
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