
Customer Representative
4 weeks ago
Hiring Alert | Immediate Requirement - Customer Support Representative (Email Support) | International Airlines Process @ WNS
Role: Customer Support Representative (Email Process)
- Location: Vikhroli West Mumbai (Work from Office)
- Shift: Rotational shifts including night shifts
- 1 rotational week off
- Pick up & Drop facilities provided
Key Responsibilities:
- Draft professional emails to resolve customer queries and complaints.
- Deliver exceptional customer service while handling sensitive issues.
- Ensure prompt and accurate resolution of customer concerns in line with airlines service standards.
Required Skills:
- Excellent written and verbal communication skills.
- 1-6 yrs of experience in customer support.
- Strong email drafting and comprehension abilities.
- Customer-centric approach with problem-solving mindset.
- Experience in travel domain would be appreciated.
Candidates with 6+ months of customer service/email support experience are welcome to apply
Interested candidates, please share your updated resume at
HR- Chinmayi Pawaskar
WNS, Gate no. 2, Godrej & Boyce Compound, Vikhroli West, Mumbai.
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