Automobile Service Champion

2 weeks ago


Chandigarh, Chandigarh, India 2coms Full time
Job Title: Automobile Service Champion

We are seeking a highly skilled Automobile Service Champion to join our team at 2coms. As a key member of our service team, you will be responsible for providing exceptional customer service and ensuring the highest level of quality in vehicle repairs.

Key Responsibilities:
  • Customer Handling: Receive and greet customers with a smile, verify service requests, and capture customer feedback.
  • Diagnosis: Analyze and diagnose scooter issues, update diagnosis reports, and perform repairs.
  • System Handling: Track customer complaints, operate the Workshop Management System, and update operational status.
  • Technical Repairs: Repair and replace scooter parts, stay updated on OLA technical curricula, and ensure compliance with safety standards.
  • Process and Operational: Adhere to process standards, ensure bay cleanliness, and manage inventory.
  • Parts Operation: Audit inventory, perform GRN, and maintain inventory at the Experience Centre.
  • Safety and Compliance: Wear protective gear, handle tools properly, and ensure fire safety equipment is in place.
Requirements:
  • Only male candidates.
  • Minimum qualification: 12th+diploma/ITI/graduation/post-graduation.
  • Minimum experience: 1 year in an automobile industry in the service sector.
Benefits:

Up to 2.76lpa CTC including PF+ESIC.



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