Global Fleet Technology Specialist

2 weeks ago

Pushkar, Rajasthan, India beBeeExperiential Full time US$ 90,000 - US$ 1,20,000
Job Title:

Experiential Fleet Operations Specialist

Job Description:

As an Experiential Fleet Operations Specialist, you will play a crucial role in ensuring the optimal performance and reliability of our clients' global fleet. This position requires a strong technical background and proficiency in event technology, live streaming, and broadcast technologies.

Key Responsibilities:

  • Developing and executing proactive maintenance projects, configuration, and documentation of broadcast streaming and experiential & event technology infrastructure.
  • Resolving and analyzing issues escalated from Tier 3 Incident/Response & Tier 2 Site Operations Teams.
  • Identifying patterns in technical issues escalated across the fleet and proactively developing projects to deploy solutions globally for consistent fleet operations.
  • Utilizing scripting to develop efficient methods for configuring and deploying hardware and software infrastructures.
  • Coordinating with partner services, client teams, and SMEs for global support.
  • Reporting impact or projected impact to team lead and stakeholders.
  • Supporting experiential site operations as needed with projects and setup of various event or show elements.
  • Responsible for developing and maintaining a knowledge base to support fleet operations for all tiers in the service.

Technical Expertise Required:

  • Navigating and troubleshooting AVCL deployments on corporate network infrastructure.
  • General IT and high-performance media on networks.
  • Management of proprietary cloud experience platform services.
  • Remote enrollment and configuration of Mac, Linux & Windows fleets via UEM, SSH, VNC & Chrome Remote Desktop.
  • Monitoring stability of deployment infrastructure.
  • Platform and system administration.
  • Validation testing for newer interactive exhibit releases.

Requirements:

  • Proficiency with Unix, Windows & Mac-based operating systems.
  • Proficiency with online and event video production technologies.
  • Familiarity with enterprise-level network switches & routers.
  • Knowledge of advanced signal flow for audio, video, lighting, network, and control.
  • Ability to create detailed documentation and project proposals.
  • Flexibility to continuously teach and learn new technologies and workflows.
  • Ability to read and write line diagrams in technical design documents.
About the Role:

This is an exciting opportunity to work with a cutting-edge fleet operation team, utilizing your technical expertise to drive innovation and efficiency. As an Experiential Fleet Operations Specialist, you will have the chance to collaborate with cross-functional teams, develop your skills, and contribute to the success of the organization.

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