Senior Network Operations Manager

2 days ago

Bengaluru, Karnataka, India beBeeNetwork Full time ₹ 2,00,00,000 - ₹ 2,50,00,000
Job Title: Senior Network Operations Manager

We are seeking a highly skilled and experienced Senior Network Operations Manager to lead our network operations and technical teams. In this role, you will oversee day-to-day operations, manage a distributed network infrastructure, and ensure optimal performance, security, and compliance across systems.

This is a leadership position requiring both technical acumen and operational management capabilities. Your role will be critical in aligning network reliability with business needs, and you'll be the first point of contact for all major incidents and issues.

  1. Lead and manage a team of L1 and L2 engineers; create shift rosters and daily task plans.
  2. Prepare weekly and monthly reports on operations performance and network health.
  3. Coordinate directly with clients for updates, escalations, and status reporting.
  4. Act as the first point of contact for escalations and ensure timely resolution.
  5. Ensure team adherence to service-level agreements (SLAs) and operational best practices.
  6. Maintain team efficiency and performance using tools like Advanced Excel.
Key Responsibilities
  1. Design, implement, and manage enterprise network infrastructure.
  2. Drive network project deployments and troubleshoot complex issues across geographies.
  3. Ensure 24/7 network support availability with global coverage.
  4. Enforce information security standards and close audit and compliance gaps.
  5. Guide the team in resolving high-impact network issues.
Requirements
  • Minimum 8 years of experience in network infrastructure and operations.
  • Proven leadership experience managing L1/L2 teams in a production environment.
  • Strong analytical, troubleshooting, and documentation skills.
  • Excellent interpersonal and stakeholder communication skills.

If you're passionate about driving world-class network performance and mentoring technical teams, we'd love to hear from you.

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