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Senior Infrastructure Security Engineer

1 week ago

Bengaluru, Karnataka, India Observe Full time

About Observe.AI

We are a leading provider of contact center performance solutions, empowering businesses to boost their performance with live conversation intelligence.

Our platform is built on the most accurate AI engine in the industry, uncovering insights from 100% of customer interactions and maximizing frontline team performance through coaching and end-to-end workflow automation.

With Observe.AI, companies can act faster with real-time insights and guidance to improve performance, from more sales to higher retention.

We have been trusted by hundreds of customers and partners, including Pearson, Accolade, Group 1 Automotive, Southeast Trans, and Public Storage.

The Role

The Senior Infrastructure Security Engineer will be responsible for securing our application platform, cloud infrastructure, and IT systems to protect Observe.AI and its 80 million Community members.

This is an exciting opportunity to join our founding member of Infrastructure/Cloud security and work closely with other security and infrastructure teams to create secure access, networks, defence in-depth, IAM, vulnerabilities, and misconfigurations across OS, Infra and cloud.

The Senior Infrastructure Security Engineer will provide technical leadership and work with corporate IT to implement security in the corporate environment.

Key Responsibilities
  • Develop and document policies, security reference architectures, design patterns, and roadmap
  • Design and develop Secure access and networks to production environments
  • Provide technical leadership and work with corporate IT to implement security in the corporate environment
  • Implement defence in-depth, network segmentation to minimize impacts
  • Design and re-architect AWS infra to achieve network segmentation, deep packet inspection, firewalls, VPNs, VPCs etc
Requirements
  • 9+ Years of experience across Software engineering, network security, and AWS Security
  • Proven track record as an experienced Infrastructure Security designer and implementing secure Cloud, networks, and corporate IT infrastructure
  • Experience working at a SAAS product company
  • Experience leading infrastructure security teams or security focussed SRE teams
  • Robust understanding of Network designs and protocols
  • Ability to multi-task and run multiple projects
What We Offer
  • Excellent medical insurance options and free online doctor consultations
  • Yearly privilege and sick leaves as per Karnataka S&E Act
  • Generous holidays (National and Festive) recognition and parental leave policies
  • Learning & Development fund to support your continuous learning journey and professional development