Senior System Reliability Engineer

21 hours ago

Kanpur, Uttar Pradesh, India beBeeMonitoring Full time ₹ 18,00,000 - ₹ 20,00,000
System Health Monitor

The Insight Global team is hiring a full-time Monitoring Engineer to join the LLM Proxy Team. This role involves monitoring system health via Grafana dashboards, managing incident communications, and ensuring high reliability of globally deployed web applications.

Key Responsibilities:
  • Monitor Grafana dashboards and observability tools to detect failures and performance issues.
  • Act as the primary SRE for incident response, initiating reports from automated alerts or joining active incident channels.
  • Serve as the main point of contact during incidents, delivering frequent updates to customers and incident commanders.
  • Interpret operational metrics such as Quantiles, P99, and Prometheus data to assess system health.
  • Track and manage permutations of a globally deployed microservices architecture running on Kubernetes.
  • Collaborate with engineering and support teams to resolve issues quickly and efficiently.
  • Maintain strong communication and customer service throughout incident lifecycles.
  • Utilize foundational knowledge of cloud platforms to support infrastructure monitoring.
Requirements:
  • 3+ years of experience monitoring and responding to incidents in a globally deployed web application.
  • Strong experience with microservices architecture on Kubernetes.
  • Deep understanding of observability tools and operational metrics.
  • Familiarity with cloud services or any major cloud provider.
  • Excellent communication and customer service skills.
  • Ability to ramp up quickly, take ownership, and work independently in a fast-paced environment.

 

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