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2 days ago
Job Title: ServiceNow Architect
About the Role:
- We are seeking a skilled ServiceNow Architect to design, develop, and implement innovative solutions that drive business growth.
- The successful candidate will collaborate with stakeholders to gather and analyze business requirements, ensuring seamless integration with existing systems.
- Utilizing ServiceNow best practices, our ideal candidate will customize applications, develop new modules, and create dashboards, reports, and performance analytics.
- To ensure platform integrity, they will implement effective change management, testing, and documentation processes.
- Experience with REST/SOAP APIs and system integrations is crucial for this role.
- The ideal candidate will possess strong problem-solving and communication skills, as well as certifications such as CSA or CIS-ITBM.
- A collaborative environment with cross-functional teams will provide opportunities for process efficiency improvements and user experience enhancements.
Key Skills & Qualifications:
- At least 10 years of experience in ServiceNow development and configuration.
- Strong expertise in SPM (formerly ITBM), EA, APM, and related modules.
- Solid understanding of the ServiceNow platform architecture and capabilities.
- Hands-on experience with scripting (JavaScript, Glide), UI policies, business rules, workflows, and flow designer.
- ServiceNow certifications such as CSA or CIS-ITBM are highly valued.
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