
Premium Health Relationship Manager
5 days ago
Personalized Healthcare Concierge
About the Role:
Livlong seeks a highly skilled Personalized Healthcare Concierge to join our premium health team. In this role, you will be the dedicated point of contact for high-value clients, managing their end-to-end healthcare and wellness service needs with efficiency, professionalism, and care.
You will coordinate with internal teams and external partners to ensure timely and high-quality service delivery, while also identifying opportunities to generate additional revenue through cross-selling and upselling relevant services.
Key Responsibilities:
- Act as the primary relationship manager for assigned premium clients
- Coordinate personalized health and wellness services
- Ensure timely resolution of service requests
- Liaise with internal teams and external partners (hospitals, clinics, wellness providers)
Requirements:
- Minimum 3 years of experience in concierge services, client management, or healthcare coordination
- Strong communication and interpersonal skills
- Ability to manage multiple requests and stakeholders efficiently
- Familiarity with healthcare or wellness services is a plus
- Graduate or postgraduate in Healthcare, Pharma, or related fields preferred
- Tech-savvy with basic CRM and communication tool knowledge
- Must be open to extensive travel
- Multilingual abilities are an added advantage
Benefits:
Join us in redefining premium healthcare experiences by delivering exceptional service, promoting well-being, and fostering long-term relationships.
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