Incident Resolution Expert

Incident Management RoleWe are looking for a highly skilled Critical Incident Resolution Expert to join our team. As a Critical Incident Resolution Expert, you will be responsible for resolving complex technical issues and restoring services to our clients.Key Responsibilities:- Resolve critical incidents promptly and efficiently- Communicate effectively...

Join Our TeamWe are seeking an experienced Major Incident Manager to join our team. This role involves managing major incidents, using MIM expertise to support high-severity incidents, and owning major incidents to drive efficient resolution.The ideal candidate will have 6 years of experience in a similar position, with a proven track record of managing...

About the Job:We are currently seeking a Senior Incident Resolution Specialist to join our IT Service Management team. As a key member of our operations team, you will be responsible for leading and coordinating the Major Incident Management process, ensuring swift identification, impact analysis, and resolution of major incidents.Responsibilities:Develop,...

Career Opportunities: Incident Resolution SpecialistJob DescriptionIn this role, you'll be responsible for troubleshooting and resolving technical issues related to application stability and performance. You'll work closely with our delivery teams to ensure that all incidents are thoroughly investigated and resolved in a timely manner.Your primary focus will...

Job Description:Wipro is seeking a highly skilled Financial Management Expert to join our team. As a key member of our finance department, you will be responsible for managing financial processes and resolving incidents in a timely manner.Key Responsibilities:- Manage core finance modules, including asset, month-end, and GL-master data.- Collaborate with...

At Razorpay, we are committed to delivering exceptional customer experiences through seamless payment processing. As a Problem Manager, you will play a crucial role in ensuring the stability and reliability of our payment systems.ResponsibilitiesYour Key Focus AreasRoot Cause Analysis: Conduct thorough reviews of RCA reports to identify the root cause of...

About Us:Capgemini is a global leader in business and technology transformation, helping organizations navigate the digital age. With a rich history spanning over 55 years, we've established ourselves as a trusted partner for businesses seeking to leverage technology to drive innovation and growth.We're a diverse community of 340,000 talented individuals...

About Us:SAP is a cloud company with a strong focus on innovation, collaboration, and customer satisfaction.We provide a highly collaborative, caring team environment with a strong focus on learning and development, recognition for individual contributions, and a variety of benefit options for employees to choose from.Job Summary:As an IT Technology Sr....

We help businesses thrive at SAP. Our team is focused on building a foundation for the future and creating a workplace that values diversity, flexibility, and a purpose-driven approach.The Technical Incident Resolution Specialist plays a critical role in ensuring seamless business operations. This includes participating in internal technical calls, thorough...

Job Overview:Razorpay seeks a seasoned Problem Manager to drive the company's Problem Management initiatives. As a key member of our team, you will play a crucial role in leading the review of Root Cause Analyses (RCAs) to ensure adherence to quality standards. You will work closely with cross-functional teams to ensure alignment and effective...

Incident Manager -Incident Manager RAN Site Recovery This role is responsible for overall coordination of the incident management process in particular whenever there are major incidents xc2 xb7 Planning and managing support for incident management tools and processes xc2 xb7 Coordinating interfaces between incident management and other service...

About the OpportunityCMS Computers is excited to offer a challenging and rewarding opportunity for a Customer Service Resolution Expert to join our team in India. As a key member of our support team, you will be responsible for delivering exceptional technical support services and ensuring an excellent user experience.Key ResponsibilitiesProvide level-one...

Job DescriptionDescriptionWe are seeking an experienced Incident Manager to join our team. The ideal candidate will have 2-5 years of experience in incident management, with a proven track record of successfully managing incidents and minimizing impact to business operations.Responsibilities- Lead the incident management process, including identification,...

Job DescriptionTata Consultancy Services is seeking a skilled Service Desk Agent to manage the day-to-day activities of our IT-Helpdesk Operations.ResponsibilitiesManage and co-ordinate the processing of incoming calls/chats/tickets to ensure timely and effective resolution of incidents and requests as per pre-defined SLA.Co-ordinate and implement processes...

Job purposeIs in charge of restoring normal service operation as quickly as possible in cloud-based platforms integrated systems to minimize the impact to EcoStruxure community of SE Duties and responsibilities Point of contact for all major incidents in EcoStruxure community Play the role of Major Incident Manager in case of major incidents by...

Role SummaryWe are seeking a highly motivated Complaint Resolution Expert to join our team at Koch Global Services. As a key member of our dispute resolution team, you will be responsible for analyzing customer complaints and developing effective solutions to resolve disputes.Your Key Responsibilities:Analyzing customer complaints and identifying root causes...

At Nielsen, we believe that career growth is a partnership. You ultimately own, fuel and set the journey. By joining our team of nearly 14,000 associates, you will become part of a community that will help you to succeed. We champion you because when you succeed, we do too. Embark on a new initiative, explore a fresh approach, and take license to think big,...

FIS is committed to providing exceptional service to our clients, and we are looking for a talented Problem Management Analyst Senior to help us achieve this goal. As a member of our team, you will work closely with other stakeholders to ensure that problem management meets its goals and SLAs.The ideal candidate will have a solid understanding of ITIL and...

Description The desired candidate should be able follow up on all client issues to identify any incidents and follow up with the respective resolution groups and have the issues investigated and fixed immediately. Candidate should be well versed with the RCA (Root Cause Analysis) process and should be comfortable reaching out to different departments to...

**Job Title:** Network Defense and Incident Response ExpertWe are seeking a seasoned Network Defense and Incident Response Expert to join our team at Renous Consulting. As a Network Defense and Incident Response Expert, you will play a critical role in protecting our organization's digital assets from cyber threats.Key Responsibilities:Monitor and analyze...