Diploma Holder

1 week ago

Delhi, Delhi, India beBeeServiceEngineer Full time ₹ 5,00,000 - ₹ 8,00,000
A Service Engineer is required for a challenging role in Chittoor, Andhra Pradesh. The ideal candidate will have a full-time diploma in Mechanical, Electronics, Plastics, or Mechatronics and will be responsible for providing comprehensive support to customers, from machine installation to troubleshooting and training.Key Responsibilities:
  • Customer Support: Provide end-to-end support to customers, including machine installation, addressing breakdown calls, troubleshooting machine problems, and offering spare parts support.
  • Preventive and Corrective Actions: Develop and implement corrective and preventive actions for machine issues and ensure these actions are applied globally to all machines.
  • On-site Services: Handle the installation and servicing of all machines in the assigned region, conducting mold trials, assembling machines, and ensuring machines are operational at customer sites.
  • Training and Reporting: Provide training to customers on machine operations and troubleshooting, preparing and submitting service reports for each machine.
  • Part and Data Management: Submit field-returned parts to the factory for analysis and warranty cost recovery, releasing flash for parts failure, maintaining software backups, hydraulic circuits, and Bills of Material on the service portal.
  • Business Development: Generate spare parts business and develop spare parts recommendations for customers.
Requirements:
  • Education: A full-time diploma in Mechanical, Electronics, Plastics, or Mechatronics.
  • Technical Knowledge: Ability to provide end-to-end support for machine installation and troubleshooting.
  • Problem-Solving: Strong skills in developing and implementing corrective and preventive actions for machine problems.
  • Customer-Facing: Excellent communication and training skills to provide support and instruction to customers.
  • Organizational Skills: Ability to maintain accurate records, including service reports, software backups, and Bills of Material.

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