Banking Professional

2 days ago

Navi Mumbai, Maharashtra, India beBeeCustomerService Full time ₹ 4,00,000 - ₹ 8,00,000
Customer Service Representative

The Customer Service Representative role is ideal for individuals who are passionate about delivering exceptional customer experiences. Key Responsibilities include responding to incoming calls, addressing inquiries, and providing detailed information on bank products and services.

  • Inbound Call Handling:
  • Respond to incoming calls from customers, addressing inquiries related to accounts, transactions, loans, or other banking services.
  • Provide detailed information on bank products, services, policies, and procedures in a clear and friendly manner.
  • Resolve customer queries, complaints, or issues effectively and efficiently while maintaining a high level of customer satisfaction.
  • Customer Support:
  • Assist customers with routine banking transactions, such as balance inquiries, fund transfers, bill payments, and loan status updates.
  • Help customers navigate online banking platforms or mobile banking apps.
  • Identify opportunities to upsell or cross-sell additional products/services to customers based on their needs.
  • Problem Resolution:
  • Handle customer complaints, escalate issues when necessary, and ensure resolution in a timely manner.
  • Follow up with customers on pending issues to ensure full resolution and customer satisfaction.
  • Provide guidance on how to handle potential issues, including fraud prevention or security-related concerns.
  • Record Maintenance & Documentation:
  • Maintain accurate and up-to-date records of customer interactions and transactions.
  • Document customer complaints, feedback, and service requests in the CRM system.
  • Ensure that all interactions are compliant with the bank's policies and regulatory requirements.
  • Compliance & Quality Assurance:
  • Ensure all conversations adhere to the bank's quality standards and compliance policies.
  • Follow standard operating procedures (SOPs) during customer interactions to maintain consistency and accuracy.

  • Banking Sales Professional

    15 hours ago

    Navi Mumbai, Maharashtra, India beBeeBanking Full time ₹ 4,00,000 - ₹ 8,00,000

    Job Title: Banking Sales Professional">The role of a Banking Sales Executive is pivotal in promoting and selling banking products to potential customers, identifying new business opportunities, and building strong relationships with existing clients. As a key member of the sales team, you will be responsible for driving revenue growth through effective sales...

  • Sales Banking Professional

    3 days ago

    Navi Mumbai, Maharashtra, India beBeeBanking Full time ₹ 4,00,000 - ₹ 8,00,000

    Job OpportunityWe are seeking a sales professional to promote and sell banking products. The successful candidate will be responsible for identifying potential customers, explaining product features and benefits, and meeting sales targets.The ideal candidate will have a strong understanding of banking and financial services, as well as excellent...

  • Retail Banking and Customer Service Professional

    2 days ago

    Navi Mumbai, Maharashtra, India beBeeCustomer Full time ₹ 4,00,000 - ₹ 8,00,000

    Are you looking for a challenging role in banking? We are seeking a dedicated professional to fill the position of Retail Banking and Customer Service Representative. As a key member of our team, you will be responsible for providing exceptional customer service, handling customer inquiries and transactions, and promoting our financial products and...

  • Banking Expert

    4 days ago

    Navi Mumbai, Maharashtra, India beBeeProfessional Full time

    Senior Banking ProfessionalJob Description:As a Senior Banking Professional, you will be responsible for developing and implementing test strategies, frameworks, and methodologies for core banking and payment systems.You will define test plans, test cases, and test scenarios based on functional and non-functional requirements.Additionally, you will ensure...

  • Bank Guarantee Specialist

    2 days ago

    Navi Mumbai, Maharashtra, India beBeeBankGuarantee Full time ₹ 9,00,000 - ₹ 12,00,000

    Bank Guarantee ProfessionalMizuho Global Services is a leading provider of global processing services. Our Bank Guarantee team plays a critical role in ensuring the smooth execution of guarantees.We are seeking a skilled professional to oversee the end-to-end management of the bank guarantee process. This includes timely issuance, amendment, and cancellation...

  • Investment Banking Professional

    1 day ago

    Mumbai, Maharashtra, India beBeeInvestment Full time ₹ 15,00,000 - ₹ 20,00,000

    Investment Banking Roles and ResponsibilitiesWe are seeking a highly motivated and experienced Investment Banking professional to support the origination and successful execution of private equity or M&A transactions. The ideal candidate will have a strong background in deal tracking, research, and client management.The key responsibilities of this role...

  • Bank Guarantee Specialist

    20 hours ago

    Navi Mumbai, Maharashtra, India beBeeFinancial Full time ₹ 18,00,000 - ₹ 24,90,000

    Expert Advice and SolutionsWe are seeking a professional with exceptional expertise in bank guarantees to provide expert advice to clients worldwide.

  • Regional Banking Product Specialist

    8 hours ago

    Navi Mumbai, Maharashtra, India beBeeFinance Full time ₹ 15,00,000 - ₹ 18,00,000

    Job Role Overview:We are seeking a skilled sales professional to travel to client locations and promote banking finance products.The ideal candidate will have in-depth knowledge of loan procedures and types, enabling them to provide expert advice to clients.Key responsibilities include demonstrating and presenting bank policies to clients, establishing...

  • Senior Banking Professional

    1 day ago

    Mumbai, Maharashtra, India beBeeBusiness Full time ₹ 9,00,000 - ₹ 12,00,000

    Business Analyst Job DescriptionWe are seeking an experienced Business Analyst to join our team in the Banking Domain.The ideal candidate will have strong expertise in Banking and Financial Services, with excellent analytical and problem-solving skills.Key Responsibilities:Track and report data to support business decisionsBuild cross-functional partnerships...

  • Senior Sales Professional

    4 days ago

    Mumbai, Maharashtra, India beBeeBanking Full time ₹ 6,00,000 - ₹ 12,00,000

    Job Description:We are seeking a seasoned sales professional to join our team as a Banking Officer. As a key member of our sales team, you will be responsible for identifying and acquiring new customers through field sales and referrals.You will also cross-sell banking products such as Fixed Deposits, Recurring Deposits, insurance, and digital services to...