Ecommerce Operations Professional

20 hours ago

Jamnagar, Gujarat, India beBeeOperations Full time ₹ 80,00,000 - ₹ 1,20,00,000

We are seeking a detail-driven and hands-on E-Commerce Operations Manager to manage daily operations across platforms.

Job Responsibilities
  • Manage product listings, ensuring accurate content, compliance with platform policies, and optimal performance.
  • Plan and execute inventory management, order fulfillment, returns, and reimbursement claims.
  • Monitor account health metrics – Buy Box share, cancellations, late dispatches, and customer feedback.
  • Protect brand presence: handle hijacked listings, unauthorized sellers, and compliance escalations.
  • Establish and maintain product information, pricing, and images across platforms.
  • Ensure stock accuracy, fill rates, and low OOS through close coordination with supply chain partners.
  • Develop and execute sales promotions, campaigns, and visibility initiatives to drive revenue growth.
  • Track platform analytics: velocity, campaign ROI, search visibility, and share insights with stakeholders.
  • Collaborate with supply chain teams for demand planning and inventory allocation across channels.
  • Coordinate with marketing teams for launches, promos, and brand campaigns.
  • Work with finance teams to reconcile settlements, commissions, and claims.
  • Maintain clean and updated product data (barcodes, MRPs, product details) across systems.
Requirements
  • 2–4 years of experience in e-commerce operations.
  • Solid understanding of e-commerce workflows, including catalog, inventory, fulfillment, and platform compliance.
  • Proficient in Excel/Google Sheets; ability to generate insights from data.
  • Strong communication skills, problem-solving ability, and ownership mindset.

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