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Mortgage Loan Operations Leader
3 weeks ago
Excel in a leadership role guiding analysts through commercial real estate lending operations.
Key Responsibilities:- Lead and mentor analysts in loan processing, credit documentation, and portfolio management.
- Deliver timely results with high accuracy, exceeding 98% right-first-time documentation rate.
- Monitor team performance, provide regular feedback, and coaching sessions.
- Maintain adherence to industry standards and regulatory requirements.
- Review and approve credit documents prior to submission.
- Enhance efficiency by streamlining processes using front-end systems.
- Serve as primary point of contact for UK-based client stakeholders.
- Manage escalations, provide operational updates, and facilitate process alignment discussions.
- Establish open communication channels between India and UK teams.
- Collaborate with KYC and Financial Crime teams on onboarding and fraud cases.
- Ensure compliance with UK banking regulations and client-specific policies.
- Implement initiatives to enhance quality and efficiency.
- Prepare and present performance reports and insights to senior leadership.
Education & Experience
- Bachelor's or Master's degree in Finance, Economics, Business, or related field.
- Minimum 5 years of experience in commercial lending, credit analysis, or financial services.
- Proven track record of leading teams and working with international clients.
Skills & Competencies
- Strong leadership and team management skills.
- Excellent knowledge of commercial real estate lending and credit documentation.
- Effective communicator with strong stakeholder management skills.
- High attention to detail and analytical mindset.
- Proficient in banking systems, reporting, and MS Office tools.
