User Engagement Strategist

2 days ago


Vellore, Tamil Nadu, India beBeeData Full time ₹ 11,51,111 - ₹ 20,41,128
Churn Prevention and User Reactivation Specialist

We are seeking a skilled data analyst and marketer to join our team as a Churn Prevention and User Reactivation Specialist. This is a hands-on role for a problem-solver who loves to run experiments, analyze data, and see a direct impact on the size of our user base.

This specialist will be responsible for understanding why users churn and developing strategies to save them or bring them back home. The ideal candidate has 4-7 years of experience in churn management, user reactivation, or save strategies, ideally within a B2C subscription or mobile app business.

Key Responsibilities:

  • At-Risk User Intervention (Churn Prevention):
    • Identify Churn Signals: Work with the data team to leverage predictive models and analysis to identify listeners showing signs of disengagement or a high risk of churning.
    • Champion Qualitative Insights: Engage directly with at-risk users through surveys and interviews to uncover the root causes of dissatisfaction, forming powerful hypotheses for your campaigns.
    • Design & Launch


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