Airport Passenger Service Representative

3 days ago

Ludhiana, Punjab, India beBeeCustomerSupport Full time ₹ 5,00,000 - ₹ 10,00,000

Are you passionate about delivering exceptional passenger service? As a key member of our team, you will be responsible for providing outstanding support to passengers in various settings. This role combines on-site and remote work opportunities in a dynamic environment.

Key Responsibilities:
  • Assist with check-in, boarding, baggage handling, and address passenger inquiries effectively
  • Provide assistance to passengers with special requirements, ensuring their needs are met with empathy and understanding
  • Maintain safety and security of aircraft and its occupants by adhering to strict protocols and guidelines
  • Coordinate with airport departments to ensure seamless operations and efficient communication
Requirements:
  • 10-12 Pass or equivalent qualification is essential for this position
  • Excellent customer service and interpersonal skills are crucial for success in this role
  • You should be able to work in a team-oriented environment, handle stressful situations with ease, and maintain a positive attitude
  • Good communication skills in English and Hindi are required; additional languages are a valuable asset
  • Basic computer skills and familiarity with airport operations software are necessary for effective performance
  • Attention to detail and multitasking abilities are essential for managing multiple tasks and responsibilities
  • A high school diploma or equivalent is mandatory; additional qualifications in aviation or hospitality fields can be beneficial

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