Sales Quality Assurance Specialist
3 days ago
We are seeking a highly skilled Sales Quality Assurance Specialist to join our team at Truww.
Job DescriptionThe ideal candidate will be responsible for evaluating, monitoring, and improving the quality of sales interactions between sales representatives and customers. Key responsibilities include:
- Evaluating sales calls, emails, and chat interactions to ensure adherence to company standards and compliance guidelines.
- Conducting regular reviews of recorded sales calls and customer communications to ensure quality, accuracy, and consistency.
- Providing feedback to sales reps on their performance and offering coaching to improve skills and effectiveness.
In addition, the Sales Quality Assurance Specialist will be responsible for conducting routine quality audits of sales processes, scripts, and CRM records, tracking and reporting on key performance indicators (KPIs) for sales team performance, and preparing and presenting regular reports on quality trends.
Key QualificationsTo be successful in this role, you will need:
- Experience working with sales teams in fast-paced or high-growth environments.
- Familiarity with sales enablement tools and techniques.
- Certification in Quality Assurance or Six Sigma methodology is a plus.
- Experience in process optimization and continuous improvement.
This role offers the opportunity to make a direct impact on the success of our sales team, ensuring customer satisfaction and business growth. You will work in a dynamic and evolving sales environment with opportunities for professional growth and development. Our collaborative culture values your input and contributions, making it an excellent fit for those who thrive in a supportive and team-oriented atmosphere.
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Cloud Quality Assurance Specialist
2 weeks ago
Bengaluru, Karnataka, India CLOUD ANALOGY CRM SPECIALIST LIMITED Full timeJob Title: Cloud Quality Assurance SpecialistAt Cloud Analogy CRM Specialist Limited, we are seeking an experienced Data Quality Developer to join our team. The successful candidate will be responsible for developing new Data Quality rules in accordance with documented business requirements and DQ Rule Development standards.Key Responsibilities:• Develop...
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Quality Assurance Specialist
2 days ago
Bengaluru, Karnataka, India Convin Full timeRole OverviewConvin is a cutting-edge conversation intelligence platform that empowers organizations to enhance sales, collections, and customer experiences. As a Quality Assurance Specialist, you will be instrumental in driving quality standards within our Contact Center operations.
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Quality Assurance Specialist
4 weeks ago
Bengaluru, Karnataka, India Convin Full timeConvin - Quality Assurance SpecialistWe are a young, pre-series A company looking for a Quality Assurance Specialist to join our team. If you love AI and understand SaaS, this could be the perfect opportunity for you.About ConvinConvin is a conversation intelligence platform that helps organizations improve sales/collections and elevate the customer...
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Software Quality Assurance Specialist
1 week ago
Bengaluru, Karnataka, India Smart Food Safe : Quality & Food Safety Management Software Full timeWe are seeking a highly skilled Software Quality Assurance Specialist to join our team at Smart Food Safe : Quality & Food Safety Management Software.Job Description:As a Software Quality Assurance Specialist, you will play a critical role in ensuring the quality and reliability of our software products. Your primary responsibility will be to oversee the...
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Quality Assurance Specialist
4 weeks ago
Bengaluru, Karnataka, India Convin Full timeAre you looking for a challenging role in the quality assurance sector? Convin.ai, a cutting-edge conversation intelligence platform, is seeking a Quality Assurance Specialist to join its team.As a Quality Assurance Specialist, you will be responsible for conducting quality assurance assessments on a regular basis to evaluate the performance of Contact...
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Quality Assurance Specialist
4 weeks ago
Bengaluru, Karnataka, India BDO RISE Private Limited Full timeJob Title: Quality Assurance SpecialistBDO RISE Private Limited is seeking a skilled Quality Assurance Specialist to join our team.Company Overview:At BDO RISE Private Limited, we strive to be the leader in audit and assurance services. We are focused on strategic platforms used across the assurance practice and throughout the BDO global network. Our...
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Quality Assurance Specialist
2 weeks ago
Bengaluru, Karnataka, India Convin Full timeWe are seeking a Quality Assurance Specialist to join our team at Convin, a leading conversation intelligence platform. In this role, you will be responsible for evaluating the performance of contact center operations and processes through regular quality assurance assessments.About ConvinConvin is a cutting-edge technology company founded by IIT Delhi...
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Senior Quality Assurance Specialist
2 weeks ago
Bengaluru, Karnataka, India Hrizen techno services Full timeJob Title: Senior Quality Assurance SpecialistWe are seeking a skilled Senior Quality Assurance Specialist to join our team at Hrizen Techno Services. As a Senior Quality Assurance Specialist, you will be responsible for ensuring the quality of our software products by planning, executing, and evaluating tests.Your primary focus will be on automation testing...
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Quality Assurance Specialist
4 weeks ago
Bengaluru, Karnataka, India ACL Digital Full timeAbout ACL DigitalWe are a software development company that values quality and innovation.Job SummaryWe are seeking an experienced Quality Assurance Specialist to join our team. As a Quality Assurance Specialist, you will be responsible for developing and maintaining test automation frameworks, performing testing of software applications, and contributing to...
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Software Quality Assurance Specialist
2 weeks ago
Bengaluru, Karnataka, India Sun Technologies Full timeJob Description: Software Quality Assurance SpecialistSun Technologies is a leading technology company that provides innovative solutions to clients across the globe. We are seeking a skilled Software Quality Assurance Specialist to join our team. As a Software Quality Assurance Specialist, you will be responsible for ensuring the quality of our software...
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Quality Assurance Specialist
3 weeks ago
Bengaluru, Karnataka, India Ubique Systems Full timeAt Ubique Systems, we are seeking a highly skilled Quality Assurance Specialist to join our team. This role is ideal for individuals with 4+ years of experience in automation testing using Javascript and Selenium.Key ResponsibilitiesThe successful candidate will be responsible for designing and implementing automated tests for web applications using Selenium...
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Junior Quality Assurance Specialist
2 weeks ago
Bengaluru, Karnataka, India Alogoshack Technology Full timeJunior Quality Assurance SpecialistWe are seeking a motivated Jr QA Specialist to join our team at Alogoshack Technology.As a Jr QA Specialist, you will play a key role in ensuring the quality of our software applications through rigorous testing and quality assurance processes.The ideal candidate will have strong programming skills, preferably in C#, and...
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Senior Quality Assurance Specialist
4 weeks ago
Bengaluru, Karnataka, India Convin Full timeAbout Convin.aiWe are a rapidly growing young company, founded by IIT Delhi Alumni, leveraging AI/ML to improve sales, collections, and customer experience. Our platform automates quality & coaching for reps and provides deep business insights for leaders.At Convin.ai, we focus on bringing efficiency and reducing costs while catering to clients across...
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Quality Assurance Specialist
3 days ago
Bengaluru, Karnataka, India Eloelo Full timeDiscover a world of endless possibilities at Eloelo, a pioneering Indian platform that's revolutionizing live streaming and social gaming. We're seeking a talented Quality Assurance Specialist to join our dynamic team in Bangalore.Eloelo is on a mission to push the boundaries of interactive experiences, with a unique blend of video and audio rooms,...
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Senior Quality Assurance Specialist
4 weeks ago
Bengaluru, Karnataka, India Convin Full timeJob Title: Senior Quality Assurance SpecialistWe are seeking a highly skilled Senior Quality Assurance Specialist to join our team at Convin.ai.About Us:Founded by IIT Delhi Alumni, Convin is a cutting-edge conversation intelligence platform that helps organizations enhance sales and customer experiences while streamlining quality and coaching for...
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Quality Assurance Specialist
2 months ago
Bengaluru, Karnataka, India Sampoorna Consultants Pvt. Ltd Full timeJob Title: Quality Assurance SpecialistWe are seeking a Quality Assurance Specialist to join our team at Sampoorna Consultants Pvt. Ltd. The successful candidate will be responsible for ensuring the quality of our products and services.Key Responsibilities:Develop and execute comprehensive test strategies and plans for our products.Develop and maintain...
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Quality Assurance Specialist
4 weeks ago
Bengaluru, Karnataka, India Teleperformance Full timeAbout the RoleWe are seeking a talented Quality Assurance Specialist to join our team at Teleperformance. In this role, you will be responsible for ensuring the highest quality of service delivery processes.Key Responsibilities:Conduct Regular Training Sessions: Enhance team skills and knowledge of products/services through regular training...
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Senior Quality Assurance Specialist
1 month ago
Bengaluru, Karnataka, India Teleperformance Full timeJob SummaryWe are seeking a skilled Senior Quality Assurance Specialist to join our team at Teleperformance. The ideal candidate will have experience in domestic BPO and quality assurance, with excellent communication skills and knowledge of two south languages.Key ResponsibilitiesConduct regular training sessions to enhance team skills and knowledge of...
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Content Quality Assurance Specialist
3 weeks ago
Bengaluru, Karnataka, India Gallagher Full timeJob Description:The Content Quality Assurance Specialist role reports to the Creative Operations Manager as a valuable member of the global Art Department, Gallagher's in-house agency. This position will be managed indirectly by global Art functional leaders for daily tasks and responsibilities and will work within our project management and proofing systems...
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Senior Quality Assurance Specialist
1 month ago
Bengaluru, Karnataka, India Talent500 Full timeAbout the Role: Talent500 is seeking a Senior Quality Assurance Specialist to join our team. As a key member of our quality assurance team, you will be responsible for ensuring the highest level of quality in our e-commerce platform.The Impact You Will Make: You will make an impact by orchestrating and executing platform quality, test, and validation plans...