Site Reliability Leader

3 days ago

Vellore, Tamil Nadu, India beBeeCloudReliabilityEngineer Full time ₹ 1,80,00,000 - ₹ 2,00,00,000
Senior Cloud Reliability Engineer

Our ideal candidate owns the reliability of our cloud-based SaaS solution on Azure.

  • Define customer-centric Service Level Indicators (SLIs) and Service Level Objectives (SLOs) for Tier-0/Tier-1 services. Publish, review quarterly, and align teams to them.
  • Implement error budgeting policies with multi-window, multi-burn-rate alerts; clear runbooks and paging thresholds.
  • Gate changes by budget status (freeze/relax rules) wired into Continuous Integration/Continuous Deployment (CI/CD).
  • Maintain SLO/EB dashboards (Azure Monitor, Grafana/Prometheus, App Insights). Run weekly SLO reviews with engineering/product.
  • Drive roadmap tradeoffs when budgets are at risk; land reliability epics.
  • Lead SEV1/SEV2 incidents without drama: Own comms, run blameless postmortems, and make corrective actions stick.
  • Engineer reliability in: Multi-AZ/region patterns (active-active/DR), PDBs/Pod Topology Spread, Horizontal Pod Autoscaler/Virtual Machine Scaling/Cluster Auto Scaling, resilient rollout/rollback.
  • Harden Kubernetes clusters (network, identity, policy), optimize node/pod density, ingress (AGIC/Nginx); mesh optional.
  • Ensure observability that works: Metrics/traces/logs with Azure Monitor/App Insights, Log Analytics, Prometheus/Grafana, OpenTelemetry. Alert on symptoms, not noise.
  • Implement Infrastructure as Code (IaC) & automation: Terraform/Bicep modules, GitOps (Flux/Argo), policy-as-code (Azure Policy/Open Policy Agent). No snowflakes.
  • Guarantee CI/CD reliability: Azure DevOps/GitHub Actions with canary/blue-green, progressive delivery, auto-rollback, Key Vault-backed secrets.
  • Maximize capacity & performance: Load testing, right-sizing, autoscaling; partner with FinOps to reduce spend without hurting SLOs.
  • Define Disaster Recovery you can trust: Define RTO/RPO, test backups/restore, run game days/chaos drills, validate ASR and multi-region failover.
  • Ensure security by default: Entra ID (Azure AD), managed identities, Key Vault rotation, VNets/NSGs/Private Link, shift-left checks in CI.
  • Reduce toil: Automate recurring ops, build self-service runbooks/chatops, publish golden paths for product teams.
  • Handle customer escalations: Be the technical owner on calls; communicate tradeoffs and recovery plans with authority.
  • Document architectures, runbooks, postmortems, SLIs/SLOs—kept current and discoverable.

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