Exceptional Customer Experience Executive

7 days ago

Tiruvannamalai, Tamil Nadu, India beBeeCustomerSupport Full time ₹ 1,10,000 - ₹ 1,50,000
Job Title: Customer Support Specialist

We are seeking a highly skilled and motivated individual to join our team as a Customer Support Specialist. In this role, you will be responsible for providing top-notch support to our customers, ensuring their queries are resolved efficiently and effectively.

Key Responsibilities:
  • Providing exceptional customer service via phone, email, and chat
  • Responding to customer inquiries in a timely and professional manner
  • Resolving customer complaints and concerns in a fair and satisfactory manner
  • Collaborating with internal teams to resolve complex customer issues

Requirements:
  • Minimum 1 year of experience in customer support
  • Excellent communication skills in English
  • Additionally fluent in Tamil, Hindi, Telugu, or Malayalam

Benefits:
  • Fully paid sick leave
  • Provision of food
  • Permanent employment contract
  • Performance-based bonuses

Working Conditions:
  • Day shift schedule
  • Morning shift available

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