AR & Collections Analyst - Gurugram

7 days ago


Gurgaon, Haryana, India outbrain Full time
About the Role

We are Outbrain, a leading content recommendation platform, and we're seeking a skilled AR & Collections Analyst to join our team in Gurugram. As a key member of our financial operations team, you will play a crucial role in managing and optimizing our accounts receivable process.

Key Responsibilities
  • Contact customers to encourage collection and maintain positive relationships
  • Maintain accurate records and notes on follow-up and contact within our ERP system and CRM
  • Handle cases and financial requests related to customers' AR position
  • Send monthly statements and reduce DSO and bad debt expense
  • Communicate with sales and account managers on account status
  • Support daily cash applications and investigate unallocated cash receipts
  • Issue reminders and legal notices to customers
  • Collaborate with internal teams to resolve discrepancies
  • Monitor and report on potential bad debts
  • Determine when accounts should be sent to outside collection agencies
  • Monthly reporting metrics on portfolio performance
Requirements
  • Minimum 3 years of experience in an AR/Collections role
  • Ability to adjust priorities quickly and meet deadlines
  • Flexibility in a constantly changing environment
  • Exceptional interpersonal and communication skills
  • Ability to cooperate and collaborate with team members
  • Proven results in reducing debtor days
  • Strong Microsoft Excel and IT skills
  • Motivated with an eye for process improvement
What We Offer
  • Office and home hybrid working arrangement
  • Equity program and wellbeing benefits
  • Mentorship program and internal learning tools

We are an equal employment opportunity employer and committed to diversity and inclusion at all stages of recruitment and employment. Our company culture is welcoming, dynamic, and built on top performance. We value trust, communication, and open-mindedness to all cultural backgrounds.



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