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Technical Innovation Specialist

1 month ago

Bengaluru, Karnataka, India Thermo Fisher Scientific Full time

The Semiconductor Business Unit at Thermo Fisher Scientific offers cutting-edge solutions for customers in the semiconductor industry. Our team provides vital data at the micro-, nano-, and picometer scales, combining expertise in electron, ion, and light microscopy hardware and software with extensive application knowledge.

The Mission

The Field Applications Team offers technical expertise to customers, assisting them in developing innovative products and processes using advanced technology. We collaborate closely with the product team, the account team, and the customer to drive business growth and ensure customer satisfaction.

Key Responsibilities

  • Provide on-site professional technical support to customers in India.
  • Develop innovative solutions to customer challenges, ensuring customer satisfaction and business growth.
  • Support tool acceptance and new technologies on location and in coordination with the product and service teams.
  • Develop positive relationships with customers as a technical partner for solving their challenges, explaining our technology, and assisting with application development.
  • Provide detailed technical feedback to the product teams on customer needs and product performance in the field.

Requirements

  • A university degree in Physics, Materials Science, Chemistry, or a related field.
  • 2+ years of experience in a related field.
  • Hands-on experience with SDB (Small Dual Beam) or related process use case creations.
  • Knowledge of process development in the semiconductor industry.
  • Excellent communication skills and the ability to cultivate positive, productive relationships with customers.
  • Ability to travel India domestically and possession of a valid passport.