Human Resources Manager
4 weeks ago
Job Title: Human Resources Manager
Company Description:
Xtrim Global Solutions is an end-to-end business solutions provider based in Indore. We specialize in helping clients increase revenue, enhance customer retention, and understand their customer base better. Our services include 24/7 technical support, inbound and outbound customer support, data processing, and knowledge-driven services to add value to our clientele.
Role Description:
This is a full-time Human Resources Manager role based on-site in Indore at Xtrim Global Solutions. The Human Resources Manager will be responsible for overseeing recruitment, employee relations, training and development, performance management, and HR operations and Payroll. They will ensure compliance with labor laws, develop HR policies, and contribute to a positive work culture.
Key Responsibilities:
- Supervise end-to-end recruitment processes.
- Implement accessible guidance and support to enhance experiences for recruiting managers and candidates.
- Liaise with HR Operations and Payroll teams to ensure timely processing of new employee information, leavers, and contractual changes.
- Develop processes and policies for cross-functional performance benchmarking.
- Lead and develop the HR Operations team, monitoring performance to ensure high-quality service delivery.
- Ensure HR operations comply with labor laws and relevant legislation.
- Maintain accurate and confidential employee records.
Requirements:
- Minimum 6 years work experience in BPO Industry.
- Education: Master's Degree in Human Resources, Business Administration, or a related field.
- Experience in HR operations, preferably in a managerial role.
- Strong interpersonal and communication skills.
- Ability to work collaboratively and independently.
Working Hours: 11:30 am till 9 pm
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