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Process Excellence Lead

2 weeks ago

Bengaluru, Karnataka, India Demographic HR Services Full time
Process Improvement and Leadership Opportunity

We are looking for a skilled professional to join our team as a Process Excellence Lead. In this role, you will be responsible for driving process improvements and leading teams to excellence. Your key responsibilities include owning KPIs, innovating and improving processes, and collaborating across teams.

Your Key Responsibilities:
* Own KPIs and manage Transaction Quality & Client KPIs
* Innovate and Improve Processes
* Collaborate Across Teams

Requirements:
* Experience in quality management, including expertise in managing quality systems, tools, and process improvement strategies
* Strong analytical and quantitative skills to track, interpret, and leverage data to improve processes
* Proven ability to lead, motivate, and drive teams to exceed goals

Benefits:
* Fast-paced, rewarding roles with immense opportunities for leadership and growth
* Enjoy 5 days of working with rotational shifts, ensuring work flexibility
* Drive game-changing quality initiatives, improve customer satisfaction, and take ownership of your career development

About Us:
Demographic HR Services is a leading provider of human resource solutions.