High-Quality Cloud Software Engineer

2 days ago

Hyderabad Secunderabad Telangana Bengaluru Bangalore, India beBeePerformance Full time US$ 1,20,000 - US$ 2,00,000
Cloud Software Quality and Performance Engineer

Our mission is to deliver high-quality, scalable cloud software services. As a Cloud Software Quality and Performance Engineer, you will work with our Services, Product, Operations, and Support teams to ensure the quality, performance, and scalability of our products and services meet customer expectations.

You will be responsible for designing, executing, and analyzing quality and performance test scenarios to deeply exercise customer experiences. Produce matrices and derive insights to identify opportunities for improvement. Triage production performance bottlenecks and identify and fix performance issues in collaboration with cross-functional engineering teams.

Key Responsibilities:

  • Own end-to-end quality and performance test scenarios needed to cover Mulesoft Services and Products.
  • Execute performance test scenarios, analyze data, automate, and identify bottlenecks (manually or via machine learning) and work with the Engineering teams to address issues.
  • Solve complex performance issues: Work with service owners closely to improve baseline performance, reduce resource consumption, and shorten request latency.
  • Provide input and guidance to our SRE and Platform teams to determine sizing, scaling, and utilization parameters for various service tiers, architecting for resiliency and low Mean Time To Recovery.
  • Assist in driving further adoption of reliability practices such as Chaos engineering, GameDays, Performance Service Level Objectives to achieve site readiness.
  • Leverage Kubernetes internals like Operator frameworks to expand testing scope and coverage, composing environments as necessary to independently test.
  • Shift performance testing leftward across Mulesoft, enabling early-stage continuous performance testing at each service level.
  • Work with counterparts in the Functional Test and Engineering Services organizations to build tooling that addresses common needs.
  • Enable self-service for customers, the field, pre-sales, and support through maintenance and update of performance-related documentation and tuning guides.

Qualifications:

  • 2-10+ years of solid cloud platform experience as a quality or performance engineer working in a distributed or enterprise environment with a good track record of technical leadership.
  • BS/MS in Computer Science, Electrical Engineering, or equivalent.
  • Passionate with a deep technical skill in figuring out what makes things work, with a quality mindset and tuning of complex distributed computing systems, especially in cloud-based environments.
  • Unparalleled troubleshooting and problem-solving skills.
  • Superb written and verbal communication skills, as exemplified by clear bug/issue explanations, documentation of knowledge, mentoring ability, and comfort in interacting with all levels of management.

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