Sales Training Experience Designer

1 week ago


Gurgaon, Haryana, India Rackspace Full time
Company Overview: Rackspace is a leading provider of cloud computing and IT services. We are committed to delivering exceptional customer experiences through innovative solutions and expert support.

Salary Range: $80,000 - $120,000 per year, depending on experience and qualifications.

Job Description: As a Sales Trainer/Instructional Designer at Rackspace, you will play a critical role in empowering our sales representatives with the skills and knowledge they need to succeed in a fast-paced, dynamic environment.

Key Responsibilities:
  • Design and Develop Training Programs: Collaborate with sales leadership to analyze training needs and develop customized curriculum that covers essential skills such as product knowledge, prospecting, negotiation, objection handling, and closing techniques.
  • Conduct Training Sessions: Deliver engaging, interactive training sessions both in-person and virtually, tailored to various experience levels within the sales team, using a variety of instructional methods including role-playing, simulations, case studies, and group exercises.
  • Evaluate Training Needs: Work with sales leadership to assess skill gaps and identify training needs through performance metrics, feedback, and surveys, and customize training content based on specific team or individual needs, sales goals, and product or market changes.
  • Measure Training Effectiveness: Track training outcomes and evaluate effectiveness by monitoring sales performance metrics, gathering feedback, and using assessment scores, and adjust and refine training programs based on analysis to ensure continuous improvement and maximum impact on sales performance.
  • Stay Current with Sales Techniques and Industry Trends: Research and incorporate the latest sales techniques, tools, and industry best practices into training programs, providing ongoing training and refreshers on new products, technology tools, and evolving sales strategies.
  • Onboard New Sales Representatives: Design and conduct onboarding programs for new hires to familiarize them with company products, processes, and sales methodologies, ensuring a smooth transition for new hires and supporting them in reaching productivity targets quickly.
  • Mentor and Coach Sales Representatives: Offer one-on-one coaching and mentoring to help team members overcome challenges and improve performance, providing feedback and constructive criticism to promote ongoing growth and development.

Required Skills and Qualifications:
  • Proven experience in sales training and instructional design
  • Strong knowledge of sales techniques and industry trends
  • Excellent communication and presentation skills
  • Ability to analyze training needs and develop effective solutions
  • Experience with adult learning principles and instructional design methodologies

Benefits:


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