Client Servicing Project Coordinator

7 days ago

India beBeeContractor Full time ₹ 9,00,000 - ₹ 12,00,000
Job Description

You will be joining our organization as a contractor in a client servicing operations role. Our team is remote-first, embracing an accelerate from anywhere culture.

As a Contractor, Client Servicing Operations, you will play a pivotal role in ensuring the seamless execution and management of ongoing projects. You will support Account Managers and effectively communicate with clients, being essential to our success.

This position requires proficiency in both business Japanese and English to handle client interactions and internal communications effortlessly. You will be the vital bridge between our clients and internal teams, ensuring clear communication and efficient project management.

  • Support Account Managers in managing ongoing projects.
  • Handle client queries in business Japanese, translating and updating internal teams in English for seamless communication.
  • Build strong client relationships by understanding their needs and providing tailored service options.
  • Prepare service quotations and manage timely invoice submissions according to contracts.
  • Accurately understand and convey customer expectations to the team, mitigating risks and miscommunications.
  • Identify and implement improvements in services, processes, and systems.
Required Skills and Qualifications

We are looking for individuals with advanced language proficiency in Japanese, specifically N1/N2 level certification. Previous experience in a client-facing role, preferably in sales or client services, is also necessary. Additionally, advanced skills in MS Office, especially in Word and Excel, are required.

Strong communication and organizational abilities, ensuring clear and efficient client interactions, are crucial for this position. Proven adaptability to changing business needs, maintaining effectiveness in dynamic environments, is also desired.

Benefits

This role offers a unique opportunity to work in a dynamic and rewarding environment. As a Contractor, Client Servicing Operations, you will have the chance to make a significant impact on our organization's success.

Others

Please note that we do not mention specific company budgets in job descriptions. If you have any questions or concerns, please reach out to us directly.

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