ServiceNow SPM Developer

4 days ago


Bengaluru, Karnataka, India Avanciers Full time
Job Title: ServiceNow SPM Developer - Strategic Portfolio Management Expert

About the Role:
We are seeking a highly skilled and experienced ServiceNow SPM Developer to join our dynamic team at Avanciers. As a key member of our team, you will be responsible for designing, developing, and implementing ServiceNow solutions to meet the organization's Strategic Portfolio Management needs.

Key Responsibilities:

  • Design and develop ServiceNow applications with a focus on SPM modules like Demand, Projects, Ideas, Resource Management, etc., to meet specific business needs.
  • Collaborate with stakeholders to understand business requirements and design effective ServiceNow SPM solutions.
  • Implement best practices for ServiceNow development and ensure the scalability and performance of the developed solutions.

Strategic Portfolio Management:

  • Configure and optimize ServiceNow SPM modules to support the organization's service portfolio and catalog.
  • Design and implement Strategic Portfolio Workspace.
  • Able to configure the cost plan management.
  • SAFe related knowledge is admirable.
  • Integration and Automation:
  • Integrate ServiceNow with other enterprise systems to ensure seamless data flow and process automation.
  • Develop and implement automated solutions to streamline repetitive tasks and improve operational efficiency.

User Training and Support:

  • Provide training and support to end-users on the use of ServiceNow SPM functionalities.
  • Collaborate with the ServiceNow support team to troubleshoot and resolve issues in a timely manner.

Documentation:

  • Create and maintain comprehensive documentation related to ServiceNow SPM configurations, customizations, and integrations.
  • Ensure that documentation is up-to-date and accessible to the relevant stakeholders.

Requirements:

  • Bachelor's degree in computer science, Information Technology, or a related field.
  • Proven experience as a ServiceNow Developer with a focus on Service Portfolio Management.
  • In-depth knowledge of ServiceNow platform architecture, development best practices, and scripting languages (JavaScript, Glide Script).
  • Experience in configuring and customizing ServiceNow SPM modules, including Service Catalog, Service Portfolio, and Service Level Management.
  • Strong analytical and problem-solving skills, with the ability to translate business requirements into technical solutions.
  • Excellent communication and collaboration skills, with the ability to work effectively in a team environment.
  • Good to have Qualifications:
  • ServiceNow Certified Implementation Specialist - SPM.
  • Experience with ServiceNow ITSM and SAFe is admirable.
  • Knowledge of ITIL framework and best practices.

Salary Range: $100,000 - $120,000 per annum, depending on qualifications and experience.

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