Senior UX Research Specialist

13 hours ago

Kolkata, West Bengal, India beBeeUserExperience Full time ₹ 32,00,000 - ₹ 42,00,000

Drive Innovation in User Experience

We are seeking an experienced UX Researcher to join our team. As a UX Researcher, you will play a key role in driving innovation and excellence in product design.

Key Responsibilities
  • Research Planning: Define research goals and priorities aligned with business strategies, user needs, and success metrics.
  • User Behavior Investigation: Investigate user behaviors through contextual inquiries, ethnographic research, and interviews.
  • Research Methods: Develop research plans using methods such as usability testing, A/B testing, surveys, or advanced MR techniques like conjoint and segmentation.
  • Evaluation and Analysis: Evaluate and analyze usability to identify improvement opportunities and provide evidence-based recommendations.
  • Insight Synthesis: Synthesize and share insights through reports, visualizations, and workshops.
  • Cross-Functional Collaboration: Collaborate across teams to ensure research directly informs product and feature decisions.
  • Research Innovation: Drive research innovation and contribute to frameworks and methodologies that expand organizational research capabilities.
Requirements
  • Experience: 2-4 years of hands-on UX research experience.
  • Research Skills: Strong research skills artefacts/portfolio highlighting proven ability with qualitative and quantitative methods.
  • Healthcare/Pharma MR Experience: Healthcare/Pharma MR experience with exposure to studies such as ATU, demand studies, conjoint analysis, segmentation, and tracking.
  • UCD Expertise: UCD expertise with strong knowledge of user-centered design principles.
  • Stakeholder Management: Stakeholder management and ability to influence and drive alignment with cross-functional stakeholders.
  • Insight Translation: Insight translation with strong skill in synthesizing data into actionable, business-impacting recommendations.
Preferred Qualifications
  • Degree: BDes/MDes, BE/BTech, or degrees in psychology, cognitive science, human factors, HCI, or related fields.
  • International Research Experience: Exposure to multi-country research projects.

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