Program Manager for E-Commerce Fraud Prevention and Optimization

2 weeks ago

Hyderabad, Telangana, India ADCI HYD 16 SEZ Full time
Role Overview

Amazon is seeking a highly skilled Sr Workforce Manager to drive service levels, develop strategies for service expansions, and optimize resource utilization/occupancy through innovative ideas. This role will be responsible for creating a trusted marketplace where millions of buyers and sellers can safely transact online.

About the Job

This Program Manager position will play a critical role in detecting and preventing fraud among hundreds of millions of e-Commerce transactions in different countries. The ideal candidate will have advanced analytical experience and basic knowledge of workforce management metrics. They will possess the ability to support and own proactive tactical & strategic data analysis driven projects to address customer-facing challenges and enable program management and decision making initiatives across STAR.

Key Responsibilities
  • Apply WFM knowledge and skills across HC planning, Scheduling and Real Time management.
  • Manage a high-performing team and deliver results along with performance management and team development.
  • Create, maintain, and disseminate project information to stakeholders and senior management, including confidential and privileged information through advanced data analysis and statistical controls.
  • Be a visible and vocal role model across the wider business for Amazon's customer-centric culture, championing Seller's needs and using data and technology to anticipate and exceed them.
  • Interact with stakeholders at multiple levels and dynamically lead difficult discussions by identifying and analyzing data to isolate issues, develop solutions, and prioritize opportunities to improve experience of our customers.
  • Determine and implement effective program solutions quickly, so as to not impede BAU production, yet run projects/programs in a bubble/pilot environments.
  • Plan and manage multiple parallel data analysis and develop the next generation of automation tools for monitoring and measuring data quality, with associated user interfaces.
  • Contribute to evolving the technical direction of STAR analytical systems and play a critical role in the design and development of key programs run by WFM.
  • Remain flexible to changing priorities, open to new ideas, and have seller quality as the top focus.

Requirements
  • 3+ years of program or project management experience.
  • 3+ years of working cross-functionally with tech and non-tech teams experience.
  • 3+ years of delivering cross-functional projects experience.
  • Experience defining program requirements and using data and metrics to determine improvements.
  • Experience managing teams.

Preferred Qualifications
  • Experience implementing repeatable processes and driving automation or standardization.
  • Experience in data mining, data management, reporting, and SQL queries.

Salary Information
We estimate the salary for this position to be around $140,000 per annum based on industry standards for a similar role in Hyderabad, India. Please note that this is an estimate and actual salary may vary based on individual qualifications and other factors.

  • Senior Risk Analyst, E-commerce Fraud Prevention Specialist

    2 weeks ago

    Hyderabad, Telangana, India ADCI HYD 16 SEZ - H83 Full time

    Job DescriptionWe are seeking a highly motivated and experienced risk manager to join our team at ADCI HYD 16 SEZ - H83. As a Senior Risk Analyst, you will play a critical role in protecting Amazon's customers, sellers, and financials from potential risks.The ideal candidate will have 3+ years of relevant experience in risk management, with a strong...

  • Risk Manager, Fraud Prevention, and Compliance Specialist

    3 weeks ago

    Hyderabad, Telangana, India ADCI HYD 16 SEZ - H83 Full time

    We are looking for a highly skilled Risk Manager to join our team at ADCI HYD 16 SEZ - H83. As a Risk Manager, Fraud Prevention, and Compliance Specialist, you will be responsible for protecting our customers, selling partners, and Amazon financials to ensure a trustworthy experience.Key Responsibilities:Conduct deep investigations to identify business...

  • E-commerce Program Manager

    4 weeks ago

    Hyderabad, Telangana, India ADCI HYD 13 SEZ Full time

    About the RoleWe are seeking a highly motivated and experienced E-commerce Program Manager to join our International Seller Growth team at ADCI HYD 13 SEZ. As a key member of our team, you will be responsible for driving the growth of our sellers by proposing various programs that meet their needs.Key Responsibilities:Analyze Seller and program performance...

  • Financial Services Fraud Prevention Specialist

    4 weeks ago

    Hyderabad, Telangana, India WELLS FARGO BANK Full time

    About this role:At Wells Fargo, we seek a dedicated professional to join our team as a Fraud & Claims Operations Representative.This role involves supporting our fraud and claims functional area by proactively identifying opportunities to enhance the customer experience and mitigate risks through effective customer authentication to prevent fraudulent...

  • E-Commerce Fraud Investigator

    4 weeks ago

    Hyderabad, Telangana, India PTW Full time

    About the RoleWe are seeking a highly skilled E-Commerce Security Expert to join our team at PTW. This is a critical role that requires a deep understanding of intellectual property laws and regulations.ResponsibilitiesDevelop and implement strategies to prevent counterfeit goods from entering the market.Investigate and analyze data to identify potential...

  • Senior Risk Management Professional

    7 days ago

    Hyderabad, Telangana, India ADCI HYD 16 SEZ - H83 Full time

    Job DescriptionWe are seeking a highly motivated Senior Risk Management Professional to join our team at ADCI HYD 16 SEZ - H83. The successful candidate will be responsible for identifying and mitigating risks associated with e-commerce transactions, ensuring a trustworthy experience for customers and sellers.About the RoleThis is an exciting opportunity to...

  • E-commerce Specialist

    4 weeks ago

    Hyderabad, Telangana, India Gamut HR Solutions Full time

    Job Title: E-commerce SpecialistGamut HR Solutions is a leading HR consulting firm headquartered in Hyderabad, with a team of 2-10 employees. Our focus is on creating a streamlined hiring process for both employers and candidates.We are looking for a dedicated E-commerce Specialist to join our team. This is a full-time, junior-level position based in...

  • E-Commerce Web Specialist

    4 weeks ago

    Hyderabad, Telangana, India Akshar School Solutions Private Limited Full time

    We are looking to hire an experienced E-Commerce Web Specialist to build and maintain our clients' e-commerce websites using Magento.Key Responsibilities:Collaborate with the design team to understand project requirements.Set up and configure Magento e-commerce websites.Develop custom modules and extensions using PHP.Design and customize website...

  • Elastic Path E-commerce Developer

    1 month ago

    Hyderabad, Telangana, India Risk Resources LLP Full time

    Job Title: Elastic Path E-commerce DeveloperJob Summary:We are seeking an experienced Elastic Path E-commerce Developer to join our team at Risk Resources LLP. The successful candidate will be responsible for designing, developing, and maintaining e-commerce solutions using the Elastic Path platform.Key Responsibilities:Collaborate with stakeholders to...

  • Senior Risk Modeler – Fraud Prevention Specialist

    4 weeks ago

    Hyderabad, Telangana, India Tiger Analytics Full time

    Job Opportunity At Tiger Analytics, we are seeking a talented Senior Risk Modeler – Fraud Prevention Specialist to join our Financial Services team. As a key member of our team, you will work closely with clients to design, develop, and implement models for various retail credit and fraud scorecards, and risk model development. Your expertise in...

  • E-commerce Operations Specialist

    4 weeks ago

    Hyderabad, Telangana, India Gamut HR Solutions Full time

    Company OverviewGamut HR Solutions is a leading HR consulting firm based in India, known for its streamlined hiring processes.Job OverviewWe are seeking a skilled E-commerce Executive to join our team at Gamut HR Solutions. This full-time position is based in Hyderabad and involves managing e-commerce platforms and product catalogs.Key ResponsibilitiesManage...

  • E-Commerce Website Developer

    4 weeks ago

    Hyderabad, Telangana, India Akshar School Solutions Private Limited Full time

    We are seeking an experienced Magento developer to build and maintain e-commerce websites for our clients at Akshar School Solutions Private Limited.About the RoleThe ideal candidate will have advanced knowledge of Magento and experience with end-to-end e-commerce lifecycle development.ResponsibilitiesCollaborate with the design team to discuss project...

  • Senior E-commerce Developer

    4 weeks ago

    Hyderabad, Telangana, India Gamut HR Solutions Full time

    About the RoleWe are seeking a skilled Senior E-commerce Developer to join our team at Gamut HR Solutions. As a Senior E-commerce Developer, you will play a critical role in driving the development of our client's public-facing web properties using BigCommerce. Your expertise will be instrumental in shaping the e-commerce landscape and delivering...

  • Economic Risk Prevention Specialist

    2 weeks ago

    Hyderabad, Telangana, India 451 Discovery Comm. India Full time

    Overview451 Discovery Comm. India is seeking a skilled Economic Risk Prevention Specialist to join its Global Fraud & Abuse Operations Team.The ideal candidate will have a strong background in fraud analytics and experience working with machine learning models.As a key member of the team, you will play a critical role in detecting and preventing economic...

  • E-Commerce Business Development Manager

    4 weeks ago

    Hyderabad, Telangana, India Gamut HR Solutions Full time

    Business Development Manager - E-CommerceGamut HR Solutions is a premier recruitment firm that specializes in finding the right job for job seekers. With a team of experienced professionals, we aim to connect talented individuals with leading companies.We are seeking a Business Development Manager (BDM) with experience in E-Commerce to join our team. As a...

  • E-commerce Operations Specialist

    2 weeks ago

    Hyderabad, Telangana, India Gamut HR Solutions Full time

    About Gamut HR SolutionsWe are a forward-thinking HR consulting firm based in Hyderabad, India. Our mission is to revolutionize the hiring process for employers and candidates alike.Job DescriptionWe are seeking a highly skilled E-commerce Operations Specialist to join our team at Gamut HR Solutions. This is a full-time, junior-level position that requires...

  • E-Commerce Integration Specialist

    4 weeks ago

    Hyderabad, Telangana, India ADCI HYD 13 SEZ Full time

    Job Summary:We are seeking a highly motivated and detail-oriented E-Commerce Integration Specialist to join our API Integration team at ADCI HYD 13 SEZ. In this role, you will be responsible for managing and facilitating the integration of various e-commerce platforms with Amazon's Selling Partner APIs. Key Responsibilities:- Analyze e-commerce platforms and...

  • Risk Modeler

    2 weeks ago

    Hyderabad, Telangana, India Tiger Analytics Full time

    Company OverviewTiger Analytics is a global leader in AI and analytics, helping Fortune companies solve their toughest challenges.We offer full-stack AI and analytics services & solutions to empower businesses to achieve real outcomes and value at scale.We are on a mission to push the boundaries of what AI and analytics can do to help enterprises navigate...

  • Amazon Brand Manager

    1 month ago

    Hyderabad, Telangana, India Flapen Full time

    Job Title: Amazon Brand Manager - E-commerce SpecialistAbout the Role:We are seeking a highly experienced Amazon E-commerce Specialist to manage our diverse Amazon portfolio and lead product launches from anywhere in the world.Key Responsibilities:Develop and implement comprehensive end-to-end brand strategies for Amazon Brands.Optimize product listings,...

  • Operational Risk Manager

    7 days ago

    Hyderabad, Telangana, India WELLS FARGO BANK Full time

    About UsAt Wells Fargo Bank, we believe in the power of collaboration to drive exceptional customer experiences. As a leader in the financial industry, we're committed to delivering end-to-end fraud and claims management solutions that meet the highest standards.Job OverviewWe're seeking an experienced Operational Risk Manager to join our team. This role...