Senior Fraud Prevention Specialist

19 hours ago


India beBeeFraud Full time ₹ 12,50,000 - ₹ 17,50,000
Job Overview:

This is an exciting opportunity to take on a challenging role that involves building robust fraud detection frameworks, managing investigations through empanelled risk agencies, engaging with law enforcement and business teams, and driving awareness across teams.

 

Key Responsibilities:
  • Fraud Risk Management: Develop and implement effective fraud risk management frameworks across customer and distributor life cycles to ensure timely identification and mitigation of risks.
  • Transaction Monitoring: Continuously monitor transactions, claims, and sales practices to identify potential red flags and fraud patterns, taking prompt action to prevent losses.
  • Investigation Leadership: Lead and manage investigations of suspected fraud cases through empanelled risk agencies, ensuring quality reporting and continuous improvement.
  • Risk Agency Performance Evaluation: Evaluate and monitor the performance of risk agencies to ensure adherence to defined service level agreements (SLAs) and investigation quality standards.
  • Vendor Training and Development: Drive vendor training programs to improve competency, investigation skills, and compliance with fraud risk protocols, promoting a culture of vigilance and responsible behaviour.
  • Stakeholder Collaboration: Collaborate with internal stakeholders (underwriting, claims, operations, audit, compliance) to strengthen process controls and drive results-oriented initiatives, enhancing overall efficiency and effectiveness.
  • Law Enforcement and Industry Liaison: Liaise with law enforcement agencies and industry bodies for complaint filing and resolution, ensuring compliance with regulatory requirements and maintaining positive relationships.
  • Fraud Awareness and Sensitisation: Conduct regular fraud awareness and sensitisation training across distribution channels and operations teams, promoting a culture of vigilance and responsible behaviour.
  • Root-Cause Analysis: Provide thorough root-cause analysis of fraud incidents and recommend process/policy improvements to prevent future occurrences, enhancing overall security and integrity.


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