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2 days ago
This position is part of our efforts to combat fraudulent activity on our communication platform.
- Detect and prevent non-compliant behavior using available tools and investigative powers.
- Analyze reported text messages to determine accurate classification.
- Handle customer inquiries with excellent service skills.
- Read, interpret, and enforce policies to protect the network.
This role requires a combination of manual and automated processes, as well as strong analytical and project management skills. The ideal candidate will be able to analyze patterns but focus on prevention.
Required Skills:- Strong analytical and problem-solving abilities.
- Excellent communication and customer service skills.
- Able to work independently and as part of a team.
- Familiarity with Twilio's tools and services.
This role offers a unique opportunity to make a positive impact on the communication industry.
What We Offer:A dynamic work environment, opportunities for growth and development, and a competitive compensation package.
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