Communication Fraud Specialist

2 days ago


India beBeeCombat Full time ₹ 8 - ₹ 10
Job Role Summary:

This position is part of our efforts to combat fraudulent activity on our communication platform.

  • Detect and prevent non-compliant behavior using available tools and investigative powers.
  • Analyze reported text messages to determine accurate classification.
  • Handle customer inquiries with excellent service skills.
  • Read, interpret, and enforce policies to protect the network.

This role requires a combination of manual and automated processes, as well as strong analytical and project management skills. The ideal candidate will be able to analyze patterns but focus on prevention.

Required Skills:
  • Strong analytical and problem-solving abilities.
  • Excellent communication and customer service skills.
  • Able to work independently and as part of a team.
  • Familiarity with Twilio's tools and services.
Benefits:

This role offers a unique opportunity to make a positive impact on the communication industry.

What We Offer:

A dynamic work environment, opportunities for growth and development, and a competitive compensation package.



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