Chat Support Specialist

2 days ago


Kolkata, West Bengal, India beBeeCustomerSupport Full time ₹ 3,25,000 - ₹ 4,25,000
Customer Support Associate Job Opportunity

Our organization is seeking a skilled and motivated customer support associate to join our team. The ideal candidate will be responsible for providing exceptional customer service through chat support.

Key Responsibilities:
  • Respond promptly and effectively to customer inquiries via chat.
  • Resolve customer complaints and issues in a professional manner.
  • Collaborate with internal teams to resolve complex customer issues.
  • Meet or exceed performance targets and quality standards.
Required Skills and Qualifications:
  • A minimum of 1 year of experience in an international BPO, chat, or email process.
  • Strong command over English, both written and verbal.
  • Knowledge of customer service principles and practices.
  • Basic technical knowledge is a plus.
  • Flexibility to work in 24/7 rotational shifts.
Benefits and Perks:
  • Complimentary transportation.
  • Incentives.
  • Shift allowances.
  • Comprehensive medical insurance coverage benefits.
  • Opportunities for career growth and development within the organization.


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