Excellent Customer Service Representative Wanted
2 weeks ago
Key Role:
The Customer Support Executive will play a vital part in managing and resolving escalated customer complaints effectively, empathetically, and within defined timelines. This position requires close coordination with internal teams to investigate issues, perform root cause analysis, and deliver satisfactory resolutions.
Main Responsibilities:
- Serve as the primary contact for handling escalated customer issues across all communication channels.
- Investigate and analyze customer grievances by engaging with relevant internal departments.
- Conduct thorough root cause analysis and recommend corrective/preventive actions.
- E nsure timely resolution of cases while maintaining high levels of empathy and professionalism.
- Keep customers informed with clear, consistent updates throughout the resolution process.
- Maintain detailed records of all escalation cases, actions taken, and outcomes.
- Work with internal stakeholders to identify trends and propose process improvements.
- Support reporting and analytics related to escalations to drive customer service excellence.
This is an exciting opportunity to make a positive impact on our customers' lives.
-
Mumbai, Maharashtra, India beBeeCustomer Full time ₹ 3,50,000 - ₹ 8,50,000Job Title: Ambitious Customer Service Representative Wanted Our esteemed establishment seeks a skilled Hostess to provide exceptional customer experiences.
-
Excellent Customer Service Representative Wanted
2 weeks ago
Mumbai, Maharashtra, India beBeeCustomerService Full time ₹ 5,00,000 - ₹ 10,00,000Customer Service Representative OpportunityWe are seeking a highly skilled and customer-focused professional to play a key role in shaping the customer experience.This position offers a unique opportunity to work with a dynamic organization committed to delivering exceptional service to our clients. You will be responsible for providing accurate and...
-
Excellent Customer Service Specialist Wanted
2 weeks ago
Mumbai, Maharashtra, India beBeeCommunication Full time ₹ 30,00,000 - ₹ 50,00,000Customer Service Representative RoleThis job requires a highly skilled and customer-focused individual to handle inbound calls for US healthcare clients in a professional manner.
-
Mumbai, Maharashtra, India beBeeCustomerService Full time ₹ 1,04,000 - ₹ 1,30,878Job DescriptionAbout the OpportunityWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Specialist.The successful candidate will be responsible for providing exceptional customer service to clients in the US healthcare sector, handling inbound calls with professionalism, courtesy, and accuracy.This role...
-
Customer Service Representative
1 week ago
Mumbai, Maharashtra, India beBeeCustomerService Full time ₹ 6,00,000 - ₹ 12,00,000Customer Service RepresentativeThis is an exciting opportunity to join our team as a Customer Service Representative, where you will play a critical role in delivering exceptional customer experiences.You will be responsible for resolving customer queries and issues promptly, providing accurate information, and escalating complex cases to the relevant...
-
Customer Service Representative
2 weeks ago
Mumbai, Maharashtra, India beBeeService Full time ₹ 4,00,000 - ₹ 8,00,000Customer Service RepresentativeWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. This is an excellent opportunity for someone who enjoys working in a fast-paced environment, resolving customer complaints, and providing exceptional service.About the Role:As a Customer Service...
-
Customer Service Representative
3 weeks ago
Mumbai, Maharashtra, India NetRTech Solutions LLP Full timeJob descriptionCompany DescriptionNetRTech Solutions LLP is a technology consulting and project execution company. Our expertise lies in placements, product development, sales, and training. We strive to deliver innovative solutions and exceptional customer service to our clients.Role DescriptionThis is a full-time on-site role for a Customer Service...
-
Customer Service Representative
2 weeks ago
Mumbai, Maharashtra, India NetRTech Solutions LLP Full timeJob description Company Description NetRTech Solutions LLP is a technology consulting and project execution company. Our expertise lies in placements, product development, sales, and training. We strive to deliver innovative solutions and exceptional customer service to our clients. Role Description This is a full-time on-site role for a Customer Service...
-
Customer Service Representative
1 week ago
Mumbai, Maharashtra, India beBeeTelecalling Full timeCustomer Service RepresentativeWe are seeking a proactive representative to serve as the first point of contact for customer inquiries and service requests. This role is ideal for a highly communicative individual who can resolve issues with professionalism and a customer-centric mindset, ensuring all interactions are meticulously documented.Key...
-
Customer Service Representative
7 days ago
Mumbai, Maharashtra, India beBeeCustomerService Full time ₹ 15,00,000 - ₹ 25,00,000Job Title:Customer Service RepresentativeWe are seeking a highly skilled and professional Customer Service Representative to join our organization.Job Responsibilities:Provide exceptional customer service by answering calls professionally, taking orders, and resolving customer complaints.Follow up on customer requests to ensure that appropriate actions were...
