
Key Technical Architect
2 weeks ago
As a key member of our Customer Experience Engineering team, you will play a vital role in building and maintaining foundational systems that power customer interactions.
This is a high-impact position requiring expertise across multiple functions:
Billing Infrastructure- Design, develop, and maintain accurate, scalable, and performant billing engine infrastructure.
- Implement and optimize rate card systems for complex pricing models and billing scenarios.
- Ensure precise billing calculations, auditable records, and edge case handling.
- Develop robust invoicing systems integrating with Enterprise Resource Planning (ERP), including invoice generation, delivery, and tracking.
- Build programmatic contract management solutions automating lifecycle processes.
- Develop APIs and workflows for automated and UI-based contract creation, modification, and enforcement, supporting both self-service and enterprise contracting.
- Implement business rule engines for complex contract terms feeding into the billing engine.
- Architect and maintain user authentication, authorization, and access control systems.
- Develop enterprise account and user management interfaces and APIs for internal teams and customers.
- Adhere to security best practices and compliance requirements.
- 5+ years of software engineering experience with increasing responsibility.
- Strong proficiency in TypeScript and modern JavaScript ecosystem.
- Experience with Prisma ORM, database modeling, and PostgreSQL query optimization and design.
- Experience with Firebase for application deployment and management.
- Understanding of financial systems, business processes, or fintech applications.
- Experience building Backend for Frontend (BFF) architectures and API design patterns.
- Experience building billing engines, payment systems, or financial software.
- Knowledge of contract management systems and business process automation.
- Background in user authentication and authorization systems.
- Experience with high-scale, high-availability systems.
- Familiarity with compliance requirements.
- Strong system design skills and ability to architect scalable solutions.
- Experience with test-driven development and high code quality standards.
- Proficiency in debugging complex distributed systems.
- Understanding of security best practices for financial and user data.
- Excellent communication skills explaining technical concepts to non-technical stakeholders.
- Experience mentoring junior engineers and conducting code reviews.
- Collaborative approach to problem-solving and technical decision-making.
- Ability to work cross-functionally with product, finance, and operations teams.
- Understanding of how technical decisions impact customer experience and business metrics.
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